Modern businesses have to play by a new set of rules: in order to succeed, they need to provide their customers with the experience they expect. Through its CX (Customer Experience) cloud applications covering the sales, service and marketing activities, Oracle has the ability to provide its customers with the business practices and technologies required to become a successful modern business. My role is to understand what the current challenges of sales and marketing decision-makers in Switzerland are and to assess how our IT solutions can help them. Want to learn more about Oracle CX solutions? Feel free to connect with me on LinkedIn or send me an email at [email protected] *Views expressed are my own and not reflecting Oracle views*

Account Manager - SaaS Sales and Marketing Automation Applications @ Helping our Swiss customers to reach excellence in Customer Experience and assisting them in their Digital Transformation. From March 2015 to Present (10 months) Business Development Consultant @ As a member of the Business Development Group for the French Market (Medium-Sized Enterprises), I was responsible for finding new business opportunities and nurture prospects. I covered the following products: • CX SaaS applications (Customer eXperience): Oracle Sales Cloud, Eloqua Marketing, Oracle Social Cloud, Rightnow... • HCM SaaS applications: Taleo (Talent Management), Fusion HCM Cloud In order to create a good quality sales pipeline, my responsibilities included: • Lead generation through cold calling, handling of inbound calls and following-up on marketing campaigns • Nurturing relationships with HR, sales, customer service and marketing departments in order to create value in the long term • Having high level conversations with HR, sales, customer service and marketing decision-makers in order to determine their challenges, assess their needs and find the best solution for them • Collaborating closely with Oracle's marketing teams and sales representatives • Contributing individually to team targets and reaching a high level of customer satisfaction Achievements: • Q4 - FY14: 106% • Q1 - FY15: 102% • Q2 - FY15: 110% • Overall generation of more than $1.5 Million pipeline on new business and demand generation on the French Small & Medium accounts (Dec. 2014) • Mentoring of 3 new members of our team From November 2013 to February 2015 (1 year 4 months) Mortgage Broker Assistant @ • Assisted the Ireland country manager in his duties, taking care of the totality of Irish accounts • Direct communication with clients, partners and French banks in order to obtain the mortgage required by the customer • Business development (events, emails...) to increase the company's customer base in Ireland • Showed strong knowledge of products and processes in order to be able to answer queries and obtain the mortgage quickly and smoothly • Creation of marketing and financial documents (cashflows forecasts, affordability checks…) for customers and partners • Handled various back-office tasks (CRM…) • Showed reactivity in solving various problems with accounts From February 2011 to August 2011 (7 months) Commercial Assistant @ • Assisted an Account Manager on three accounts of the company • Successfully helped creating advertising and communication campaigns • Managed traffic between creative and commercial departments • Animated a conference on Customer Orientation along with a colleague • Teamwork on 2 market studies From September 2009 to December 2009 (4 months) Communication Assistant - Association Paysages du Champagne @ • Planning activities and project management of the Association Paysages du Champagne, which is part of CIVC • Was responsible of meeting with Champagne producers and Champagne houses to encourage them to set up a partnership with the association • Created a database of more than 150 partners • Process involved cold-calling and face-to-face interactions • Organised the participation of the association to the Chalons - en - Champagne fair, managing two demonstrators during 10 days From July 2009 to September 2009 (3 months)

Master's degree, Management, 14.38/20 - Mention Bien @ NEOMA Business School From 2012 to 2013 B.A in European Business, Marketing, Upper 2nd Class Honours (2.1) @ Dublin City University From 2010 to 2012 Cesem Franco-Irlandais, Management @ Reims Management School From 2008 to 2012