Susan Beard
Senior Digital Product Owner/Product Manager at PNC | Raleigh, North Carolina, United States
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Susan Beard is a seasoned banking professional with over 25 years of extensive experience, currently serving as a Senior Digital Product Owner/Product Manager at PNC. In her current role, she is spearheading the buildout of the PINACLE Commercial online payments platform, which encompasses critical functionalities such as bill pay, ACH, and Real-Time Payments (RTP). Her strategic vision not only enhances the user experience for corporate clients but also positions PNC at the forefront of digital banking innovation. With an eye on the future, Susan is actively developing a roadmap that will introduce additional payment types, ensuring that PNC remains competitive in a rapidly evolving financial landscape.
Prior to her current focus on online payments, Susan led the PINACLE Funds Transfer initiative, which was tailored specifically for corporate clients requiring seamless domestic and international wire transfer capabilities. Her oversight of this project emphasized optimal functionality while ensuring strict adherence to regulatory requirements, showcasing her deep understanding of compliance in the financial sector.
Susan's expertise spans a wide array of specialties, including product design and development, client servicing processes, and project management methodologies such as Agile and Waterfall. Her proficiency in relationship management and product training has been instrumental in fostering strong connections with clients and enhancing their overall banking experience. As a Certified Scrum Product Owner (CSPO), she excels in leading cross-functional teams to deliver innovative solutions that meet the dynamic needs of the treasury management landscape. Through her leadership and strategic insights, Susan Beard continues to drive PNC's commitment to delivering exceptional digital banking solutions.
Senior Digital Product Owner/Product Manager at PNC in March 2012 to Present
Business Checking Product Manager at RBC Bank in November 2008 to March 2012
Treasury Management Product Analyst at RBC Bank in October 2007 to November 2008
Loan Operations Manager at CapStone Bank in June 2006 to September 2007
Treasury Management Product Manager at RBC Centura in December 1999 to June 2006
Loan documentation management related positions at Triangle Bank (acquired by RBC Centura) in July 1992 to December 1999
Loan Officer Assistant at United Carolina Bank in August 1991 to June 1992
Branch sales and service related positions at Centura Bank in March 1986 to August 1991
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Team Leadership
Banking
Treasury Management
Agile Methodologies
Loans
Risk Management
Commercial Banking
Commercial Lending
Analysis
Product Management
Retail Banking
Customer Relationship Management (CRM)
Product Development
Customer Relations
Product Design
Agile Project Management
Agile & Waterfall Methodologies
SAS
SAS EG
Management
Customer Service
Business Relationship Management
CSPO
Relationship Management
System Improvements
Compliance
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Discover more about PNCWhat is Susan Beard email address?
Email Susan Beard at [email protected]. This email is the most updated Susan Beard email found in 2026.
How to contact Susan Beard?
To contact Susan Beard send an email to [email protected]. (updated on September 13, 2024)
What company does Susan Beard work for?
Susan Beard works for PNC
What is Susan Beard's role at PNC?
Susan Beard is Senior Digital Product Owner/Product Manager
What is Susan Beard's Phone Number?
Susan Beard's phone (704) ***-*393
What industry does Susan Beard work in?
Susan Beard works in the Financial Services industry.
Susan Beard Email Addresses
Susan Beard Phone Numbers
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