Soumya Dutta's Email & Phone Number

💼 Past Experience

We have selected a few years of working experience in order to illustrate Soumya Dutta’s skills and experiences. However, the examples and experiences of Soumya Dutta’s work can be extended to any time period she believes would be valuable to illustrate her skills.Soumya Dutta’s work experiences:-Business Head at Credvest RealtyIndustry of Information Technology & Services: Soumya Dutta has many years of experience in the BPO, Transition Management, Process Excellence, Process Migration, KPO, Service Delivery, Team Management, Workforce Management, MIS, Sla, Outsourcing, Call Center, Offshoring, Soft Skills, Vendor Management, Contact Centers, Process Management, Operations Management, CRM, Employee Engagement, Performance Appraisal, Screening, Talent Acquisition, Management-Senior Executive at Naukri.com from August 2012 to December 2013: Soumya Dutta was the Senior Executive at Naukri.com from August 2012 to December 2013.-Spices World at KOLKATA from January 2007 to January 2008: Soumya Dutta was the Spices World at KOLKATA from January 2007 to January 2008.-Process Leader at Shell Transource Pvt Ltd (a vertex group company) from November 2011 to August 2012: Soumya Dutta was the Process Leader at Shell Transource Pvt Ltd (a vertex group company) from November 2011 to August 2012.- Senior Team-Leader at Shell Transource Pvt Ltd (a vertex group company) from November 2011 to August 2012: Soumya Dutta was the Senior Team-Leader at Shell Transource Pvt Ltd (a vertex group company) from November 2011 to August 2012.-OJT Team Leader / SME at Firstsource Solutions Limited from November 2008 to October 2011: Soumya Dutta was the OJT Team Leader / SME at Firstsource Solutions Limited from November 2008 to October 2011.-SME at Firstsource Solutions Limited from November 2008 to October 2011: Soumya Dutta was the SME at Firstsource Solutions Limited from November 2008 to October 2011.-Manager - HR at XRBIA Developers from August 2020 to June 2021: Soumya Dutta was the Manager - HR at XRBIA Developers from August 2020 to June 2021.-Manager - Human Resources at Solitaire from April 2018 to August 2019: Soumya Dutta was the Manager - Human Resources at Solitaire from April 2018 to August 2019.-Manager - Talent Acquisition at Rubicon from April 2017 to May 2018: Soumya Dutta was the Manager - Talent Acquisition at Rubicon from April 2017 to May 2018.-Business Head - Recruitment at Archsys Solutions Pvt. Ltd. from December 2015 to March 2017: Soumya Dutta was the Business Head - Recruitment at Archsys Solutions Pvt. Ltd. from December 2015 to March 2017.-Manager - Talent Acquisition

🎓 Education

Soumya Dutta's educational Background:Soumya Dutta has a Bachelor of Commerce (BComBusiness/Commerce) from Calcutta University, Kolkata. She majored in Commerce at Bhartiya Vidya Bhavan. Soumya Dutta has worked in marketing and sales for several companies in India and abroad. Soumya Dutta has also worked in customer support and customer relations.

💡 Technical & Interpersonal Skills

highly skilled in BPO, Transition Management, Process Excellence, Process Migration, KPO, Service Delivery, Team Management, Workforce Management, MIS, Sla, Outsourcing, Call Center, Offshoring, Soft Skills, Vendor Management, Contact Centers, Process Management, Operations Management, CRM, Employee Engagement, Performance Appraisal, Screening, Talent Acquisition, ManagementSoumya Dutta has sufficient experience in both the business and technical aspects of the transpired industry. Her technical expertise comes from her experience working with the internet and phone systems, as well as in developing and managing customer relationships. In addition, she knows the crafting of processes with focus on efficacy and efficiency. She is also comfortable in working with other teams and has a knack for working with product managers and hourly staff.Dutta's interpersonal skills also come into play when it comes to managing team productivity and hostility. She has been able to foster a positive and productive work environment for her team, and is good at managing conflict. Dutta is also able to effectivelyNegotiate with her customers, and is able to assess customer needs and preferences.