Simon Shepherd
Business Development at Eckoh plc | United Kingdom
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Simon Shepherd is a highly seasoned business development leader at Eckoh plc, where he plays a pivotal role in addressing the evolving customer contact and payment security challenges faced by businesses today. With a focus on leveraging cloud-based solutions, Simon collaborates closely with key business partners and clients to enhance customer experience and operational efficiency. His expertise in NICE Call Recording, solution selling, and partner relationship management allows him to deliver tailored strategies that not only meet but exceed client expectations.
At Eckoh, Simon is instrumental in driving key projects that aim to secure card and personal data, ensuring compliance with PCI DSS and GDPR regulations. By implementing innovative solutions, he helps clients streamline their contact center operations, reduce costs, and ultimately improve business value. Simon's strategic approach to new business development and his deep understanding of telecommunications and call center dynamics empower him to forge strong partnerships that yield long-term success.
His commitment to delivering exceptional customer service is evident in his ability to identify and address the unique needs of each client. By fostering strategic partnerships and utilizing advanced technologies, Simon is dedicated to creating great experiences for consumers while enhancing security measures. As a thought leader in the industry, he continuously seeks opportunities to innovate and improve the landscape of customer contact and payment solutions, positioning Eckoh as a trusted global provider in this competitive market.
Business Development at Eckoh plc in April 2014 to Present
UK Sales Manager at ContactPartners Ltd in October 2012 to April 2014
Postgraduate Study and Sabbatical at University of Chester in January 2011 to September 2012
UK Account Director at CallMiner in June 2010 to January 2011
Strategic Account Manager at Vodafone Unified Communications Group in July 2008 to April 2010
HSBC Global Account Director at Avaya in April 2005 to June 2008
Strategic Account Director at Verint (formerly Witness Systems) in July 2003 to April 2005
Senior Business Development Manager at NICE Systems (formerly Performix Technology) in August 2001 to July 2003
New Business Sales Manager at Jacada (formerly CNT Propelis) in August 1999 to August 2001
Account and Project Manager at Cambridge Technology Partners in August 1995 to August 1999
Retail Systems Solution Specialist at ICL Fujitsu in September 1990 to August 1995
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Channel Sales
Channel Strategy
Verint Workforce Optimization
NICE Call Recording
Legacy Systems
Software Development
Software Design
Customer Support
Software Project Management
Software Development Life Cycle (SDLC)
Customer Service
Customer Retention
Account Directors
Project Management
Sales Processes
Partner Relationship Management
International Sales
Direct Sales
New Business Development
Contact Center as a Service (CCaaS)
Information Security
Unified Communications
CRM
Professional Services
Business Development
SaaS
Solution Selling
Contact Centers
Telecommunications
PCI DSS
Selling
Management
Account Management
Avaya
Call Centers
VoIP
Business Intelligence
Pre-sales
Customer Experience
Speech Analytics
IVR
Business Process
Go-to-market Strategy
Leadership
Cloud Computing
Sales Management
Sales
Customer Relationship Management (CRM)
Strategic Sales
Consultative Selling
Channel Partners
Strategic Partnerships
Negotiation
Sales Strategy
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What is Simon Shepherd email address?
Email Simon Shepherd at [email protected]. This email is the most updated Simon Shepherd email found in 2026.
What is Simon Shepherd phone number?
Simon Shepherd phone number is +17825219627.
How to contact Simon Shepherd?
To contact Simon Shepherd send an email to [email protected]. If you want to call Simon Shepherd try calling on +17825219627. (updated on October 30, 2024)
What company does Simon Shepherd work for?
Simon Shepherd works for Eckoh plc
What is Simon Shepherd's role at Eckoh plc?
Simon Shepherd is Business Development
What industry does Simon Shepherd work in?
Simon Shepherd works in the It Services And It Consulting industry.
Simon Shepherd Email Addresses
Simon Shepherd Phone Numbers
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