Simon Chan's Email & Phone - Merlin Entertainments

About Simon Chan

I have been leading technology change initiatives as a Senior Business Analyst (ISEB Diploma qualified), Project Manager and Solutions Architect for over 12 years for both end user companies and major consultancies across a wide range of business domains, including Retail, Financial Services and FMCG. With a strong technical background and a passion for getting things done, I have delivered over 20 projects in the last 5 years, with my most recent challenge being a global project for a FTSE-250 leader, involving over 8000 users in 120 countries. I am an Agile/Lean methods and performance coaching enthusiast with a strong belief in human potential and performance and have fulfilled roles such as Agile Transformation Lead, Scrum Master and Product Owner. I have also worked within more traditional frameworks such as PRINCE2/Waterfall and within Business Analysis standards such as ISEB, BABOK and PMI-PBA. My approach is dynamic, service oriented and collaborative, with an emphasis on building long term relationships with stakeholders and getting an in depth understanding of their needs, so that I can help teams to find the right solution. With over 10 years of Stakeholder Management expertise, I am equally comfortable either working with C-level and Director level executives to define the strategic vision or coaching IT Development and Support staff to provide high quality IT services. Specialities: • Effective Stakeholder Management to Board Level • Building and Managing Offshore Teams • Enterprise Analysis • Requirements Elicitation • Business Process Modelling and Re-engineering • Financial Services (Investment Management Certificate) • Agile and Lean Methods • ITIL adoption and IT Service Management (ITIL certified) • Human Resources Management • Customer Relationship Management (Siebel Certified) • Microsoft SharePoint (Microsoft Certified Technical Specialist)Information Technology Business Partner / Management Consultant @ Merlin Entertainments Head of Business Analysis - Digital (Cloud, Omni-Channel, DevOps) @ Smartnumbers Programme Manager and Senior Business Analyst - Digital, Web and CRM @ GAM Information Technology Business Partner / Management Consultant @ GAM Investments Technical Architecture and Release Management Lead, CRM Systems @ GAM Business Analyst - Front Office - Asset Management @ GAM Digital Consultant @ Royal Voluntary Service Simon Chan is skilled in: Business Analysis, SharePoint, CRM, Business Intelligence, Change Management, IT Service Management, Business Process, Business Process Improvement, Solution Architecture, Governance, Enterprise Architecture, Business Requirements, Requirements Analysis, Business Process Design, Stakeholder Management

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Simon Chan's Work Experience

Merlin Entertainments

Information Technology Business Partner / Management Consultant

Smartnumbers

Head of Business Analysis - Digital (Cloud, Omni-Channel, DevOps)

GAM

Programme Manager and Senior Business Analyst - Digital, Web and CRM

Simon Chan's Education

Aston Business School

Bachelor of Science (BSc)

Dame Allan's School, Newcastle upon Tyne

About Simon Chan's Current Company

Merlin Entertainments

Frequently Asked Questions about Simon Chan

What company does Simon Chan work for?

Simon Chan works for Merlin Entertainments

What is Simon Chan's role at Merlin Entertainments?

Simon Chan is Information Technology Business Partner / Management Consultant

What is Simon Chan's personal email address?

Simon Chan's personal email addresses are not available

What is Simon Chan's business email address?

Simon Chan's business email address is s*****@gam.com

What is Simon Chan's Phone Number?

Simon Chan's phone +44 ** *366

What industry does Simon Chan work in?

Simon Chan works in the Information Technology and Services industry.

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