Contributing Author @ The Digital Transformation People
Advisory Board @ This is Milk Limited
Education:
@
Dame Allan's School, Newcastle upon Tyne
About:
I have been leading technology change initiatives as a Senior Business Analyst (ISEB Diploma qualified), Project Manager and Solutions Architect for over 12 years for both end user companies and major consultancies across a wide range of business domains, including Retail, Financial Services and FMCG. With a strong technical background and a passion for getting things done,
I have been leading technology change initiatives as a Senior Business Analyst (ISEB Diploma qualified), Project Manager and Solutions Architect for over 12 years for both end user companies and major consultancies across a wide range of business domains, including Retail, Financial Services and FMCG. With a strong technical background and a passion for getting things done, I have delivered over 20 projects in the last 5 years, with my most recent challenge being a global project for a FTSE-250 leader, involving over 8000 users in 120 countries.
I am an Agile/Lean methods and performance coaching enthusiast with a strong belief in human potential and performance and have fulfilled roles such as Agile Transformation Lead, Scrum Master and Product Owner. I have also worked within more traditional frameworks such as PRINCE2/Waterfall and within Business Analysis standards such as ISEB, BABOK and PMI-PBA.
My approach is dynamic, service oriented and collaborative, with an emphasis on building long term relationships with stakeholders and getting an in depth understanding of their needs, so that I can help teams to find the right solution. With over 10 years of Stakeholder Management expertise, I am equally comfortable either working with C-level and Director level executives to define the strategic vision or coaching IT Development and Support staff to provide high quality IT services.
Specialities:
• Effective Stakeholder Management to Board Level
• Building and Managing Offshore Teams
• Enterprise Analysis
• Requirements Elicitation
• Business Process Modelling and Re-engineering
• Financial Services (Investment Management Certificate)
• Agile and Lean Methods
• ITIL adoption and IT Service Management (ITIL certified)
• Human Resources Management
• Customer Relationship Management (Siebel Certified)
• Microsoft SharePoint (Microsoft Certified Technical Specialist)
Simon Chan is skilled in: Business Analysis, SharePoint, CRM, Business Intelligence, Change Management, IT Service Management, Business Process, Business Process Improvement, Solution Architecture, Governance, Enterprise Architecture, Business Requirements, Requirements Analysis, Business Process Design, Stakeholder Management
Looking for a different
Simon Chan?
Get an email address for anyone on LinkedIn with the ContactOut Chrome extension