Software Development Engineer, Devops @ Design, develop, and deliver deployment and configuration automation software on time with high quality. Ensure the automation software and infrastructure developed are reliable, maintainable, and scalable. Collaborate with the development and operations teams to understand both the product and infrastructure components. Must keep current on new technologies and make recommendations on future direction as well as apply latest techniques and industry information as appropriate. From January 2015 to Present (1 year) Hosting Systems Administrator @ • Configures, analyzes, troubleshoots, tunes, optimizes and maintains Linux systems in a high-availability 24x7 SaaS environment • Troubleshoots OS, virtualization and application performance issues • Documents all systems, applications and security configurations • Works on cross-functional teams to implement projects and large customer deliverables • Performs proactive testing of the disaster recovery and business continuity plans • Follows ITIL best practices, e.g. Change Management, Patch Management, Configuration Management and Capacity Management • Executes and assists in developing Tools/Scripts to automate and streamline the day to day tasks/processes • Collaborates in an environment working closely with software developers customer support, QA and more • Participates in a rotating 24x7 on call schedule From August 2013 to December 2014 (1 year 5 months) Senior Systems Administrator @ • Supervises systems staff to ensure smooth daily operation, maintenance and monitoring of all systems with a concise downtime schedule and maximum uptime • Designs, plans, and deploys of all upgrades and expansions, consulting departments to ascertain special requirements, incorporating university strategic initiatives, and writing proposals to traverse university vetting processes • Administers all user accounts, access levels, email, print, storage, backup, disaster recovery, software licensing, and manages policy compliance and development surrounding these matters • Manages physical assets, such as systems hardware and documents • Administers and executes all security related policies and actions, including incident response, forensic investigation, monitoring, firewall administration, IDS design and implementation, and collaboration with law enforcement organizations From July 2012 to August 2013 (1 year 2 months) ERP Systems Administrator @ • Assisted Campus Police in various cases involving individuals on campus • Utilized Hewlett-Packard hardware and software enterprise solutions • Created and maintained documentation for backup and restore procedures as well as the installation and configuration of new servers • Managed backups/restores, system images, user accounts, system configuration, security, and updates for all RHEL servers in a 24/7/365 environment • Wrote various Shell/Python scripts to help maintain and monitor Linux servers • Maintained a SAN consisting of a HP EVA 4100 and Cisco MDS 9124 Multilayer Fabric Switches • Assisted in setting up a Microsoft Exchange 2007 environment and migrating 400+ users • Setup, managed, and maintained an HP c7000 Blade Enclosure running VMware ESX 3.5 hosts in a cluster utilizing HA and DRS managed by vCenter • Upgraded VMware environment to ESX 4.0, then to ESXi 4.1 the following year From January 2008 to July 2012 (4 years 7 months) Student Network Technician @ • Installed, configured, and maintained a Snort Intrusion Detection System (IDS) on a Linux system • Was part of a small team that replaced all the Access Points in the dorms and Administration buildings on campus with thin APs managed by Wireless Controllers • Installed, terminated, and tested CAT5e, Fiber, TV, and Telephone cables From January 2006 to January 2008 (2 years 1 month) Student Helpdesk Support @ • Helped users with their laptops by removing viruses and spyware, installing and configuring software, and giving tutorials on how to perform a specific task • Helped users with the computers in the lab • Solved problems with the lab computers and printers as they arose From September 2006 to December 2006 (4 months)

Graduate Certificate, Digital Forensics @ University of Rhode Island From 2010 to 2011 B.S., Computer Science @ Framingham State University From 2005 to 2008 Shawn Silva is skilled in: Linux, VMware, System Administration, Python, Apache, Networking, PHP, Windows Server, Troubleshooting, HTML, Active Directory, MySQL, Databases, Disaster Recovery, Java