Shannon Johnson

Shannon Johnson serves as the Director of Behavioral Health Market Development for Corporate Medicaid at Humana, where she plays a pivotal role in shaping the future of behavioral health services across the nation. With a keen focus on strategic collaborations, Shannon leads cross-functional teams to identify and capitalize on behavioral health opportunities that enhance access to care. Her expertise in managed care and strategic planning allows her to develop innovative value-based partnerships that not only meet the needs of diverse populations but also drive improved health outcomes.

In her current role, Shannon is responsible for national behavioral health contracting across all lines of business, including Medicare, Medicaid, Commercial, and Employee Assistance Programs (EAP). This broad scope of responsibility enables her to establish and maintain executive relationships with key providers and health systems throughout the United States. Her ability to foster these relationships is crucial for executing successful multi-state Medicaid implementations and responding effectively to Requests for Proposals (RFPs) with compelling win themes.

Shannon's extensive background in healthcare management, business development, and provider relations positions her as a thought leader in the industry. She is adept at navigating the complexities of the revenue cycle and case management, ensuring that Humana's behavioral health initiatives are not only sustainable but also aligned with the evolving needs of the healthcare landscape. With her commitment to improving access to behavioral health services, Shannon Johnson is at the forefront of transforming care delivery models that prioritize patient well-being and community health.