Sebastian Retana

Q: What is Sebastian Retana email address?

Email Sebastian Retana at sebastianretana@amazon.com. This email is the most updated Sebastian Retana email found in 2026.

Q: How to contact Sebastian Retana?

To contact Sebastian Retana send an email to sebastianretana@amazon.com. (updated on October 31, 2024)

Area Manager II at Amazon | Anaheim, California, United States

About Sebastian Retana

Sebastian Retana is an accomplished Area Manager II at Amazon, where he has honed his expertise in logistics management and operations over the past three years. Based in the bustling Los Angeles region, Sebastian plays a pivotal role in ensuring that Amazon's promise of customer satisfaction is not just met but exceeded. His daily responsibilities include performing comprehensive analyses of key performance metrics through advanced Excel pivot tables, focusing on critical areas such as RTS (Return to Sender), PNOV (Package Not On Vehicle), and OODT (Out of Delivery Time) bridges. By deep diving into root causes for performance discrepancies, he effectively identifies and implements strategies that enhance on-time delivery rates and overall customer satisfaction.

Sebastian's collaborative approach is evident in his work with various Delivery Service Partners (DSPs). He actively monitors behind routes and missing packages, leveraging his strong teamwork skills to coordinate solutions that ensure seamless package delivery. His proficiency in multivariate statistics and policy analysis allows him to develop data-driven insights that inform operational improvements, ultimately leading to enhanced service efficiency.

In addition to his technical skills, including a solid foundation in Microsoft Excel and logistics management, Sebastian holds a CDL Class B license, underscoring his commitment to understanding the intricacies of the delivery process from multiple perspectives. His background in economics and economic development further enriches his ability to analyze market trends and operational challenges, positioning him as a key contributor to Amazon's logistics strategy. As he continues to drive performance excellence, Sebastian remains dedicated to fostering a culture of continuous improvement within his team and the broader Amazon logistics network.

Sebastian Retana Work