Sean Commarato

Sr. Technical Support Analyst at Retail Business Management Systems | New York City Metropolitan Area

About Sean Commarato

Sean Commarato is a seasoned Sr. Technical Support Analyst at Retail Business Management Systems, where he has played a pivotal role in establishing the company as the leading Radiant dealer in the New York area. With over 14 years of extensive experience in managing retail store projects, Sean has successfully overseen the physical installation of more than 250 individual stores, showcasing his expertise in Point of Sale (POS) systems and retail technology integration. His role encompasses a diverse range of responsibilities, including conducting product research and development, purchasing, and the seamless integration of hardware and software solutions tailored to meet the unique needs of high-volume retail environments.

In his current position, Sean excels in managing both on-site and off-site support staff, ensuring that technical issues such as data recovery, operating system corruption, and hardware repairs are resolved efficiently. His ability to act as the primary liaison between store owners and managers has been instrumental in fostering strong relationships and delivering exceptional customer service. Sean's technical acumen is complemented by his proficiency in NCR Counterpoint, network administration, and IT service management, making him a valuable asset to the organization.

Moreover, Sean is well-versed in compliance standards such as PCI DSS, which is crucial for maintaining the security of financial transactions in retail settings. His skills in training and mentoring staff further enhance the operational capabilities of the team, ensuring that all personnel are equipped to handle the complexities of modern retail technology. With a commitment to excellence and a results-driven approach, Sean Commarato continues to drive innovation and efficiency within the retail sector, solidifying his reputation as a trusted expert in retail business management systems.

Sean Commarato Work