Russell North
Knowledge Base Manager at Breathe | Haywards Heath, England, United Kingdom
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Russell North is a dedicated Customer Support Specialist at Breathe, an award-winning HR software company known for its innovative solutions that empower businesses to manage their human resources effectively. In this role, Russell leverages his extensive background in event management and marketing operations to provide exceptional technical support to clients, ensuring they maximize the value of Breathe’s software. His expertise in project management and supplier relationship management plays a crucial role in addressing customer inquiries and resolving issues efficiently, contributing to an enhanced user experience.
Russell's passion for the entertainment industry and his experience as an artist liaison enable him to connect with clients on a personal level, understanding their unique needs and challenges. He has successfully managed major UK festival activations, which has honed his skills in team management and strategic marketing. This experience translates seamlessly into his current position, where he applies his marketing strategy acumen to educate clients about the software’s features and benefits, ultimately driving customer satisfaction and retention.
In addition to his technical support responsibilities, Russell is actively involved in key projects aimed at improving customer engagement and streamlining support processes. His commitment to continuous improvement and innovation aligns perfectly with Breathe’s forward-thinking ethos. As a guitarist and rock music enthusiast, Russell brings a creative flair to his work, fostering a dynamic and engaging environment for both clients and colleagues. His vision-driven approach ensures that he not only meets but exceeds customer expectations, solidifying his reputation as a valuable asset to the Breathe team.
Knowledge Base Manager at Breathe in November 2024 to Present
Senior Customer Support Specialist at Breathe in July 2024 to November 2024
Customer Support Specialist at Breathe in August 2021 to November 2024
Events Manager EMEA at Fender Musical Instruments Corporation in October 2016 to August 2020
Marketing Coordinator GBI at Fender Musical Instruments Corporation in June 2011 to October 2016
Marketing Assistant GBI at Fender Musical Instruments Corporation in October 2007 to June 2011
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South Downs College, BTEC National Diploma Performing Arts with Music
Alton College, GNVQ Business Studies
Bohunt School, GCSE's
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Knowledge Management
Artificial Intelligence (AI)
Customer Experience
Technical Writing
Content Strategy
Technical Support
Organization Skills
Music Lover
General Administration
Communication
Music Industry
Guitar
Music
A&R
Concerts
Music Production
Guitarist
Entertainment
Marketing
Studio Recording
Social Media
Recording
Advertising
Drums
Songwriting
Logistics
Guitar Playing
Public Relations
Sales
Rock Music
Rock
Artists
Audio Recording
Event Management
Artist Management
Management
Team Management
Talent Management
Bass
Artist liason
Leadership
Client Liaison
Project Management
Live Events
Music Festivals
Marketing Strategy
Social Media Marketing
Cost Control
Retail Marketing
Supplier Relationship Management
Stakeholder Management
Microsoft Office
Negotiation
Team Building
Promotional Marketing
Branding
Supervisory Skills
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Discover more about BreatheWhat is Russell North email address?
Email Russell North at [email protected]. This email is the most updated Russell North's email found in 2026.
How to contact Russell North?
To contact Russell North send an email to [email protected]. (updated on January 01, 2017)
What company does Russell North work for?
Russell North works for Breathe
What is Russell North's role at Breathe?
Russell North is Knowledge Base Manager
What is Russell North's Phone Number?
Russell North's phone +44 ** **** *343
What industry does Russell North work in?
Russell North works in the Music industry.
Russell North Email Addresses
Russell North Phone Numbers
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