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Rick St. Pierre

Director, Store Support

Director, Store Support at Advance Auto Parts

Roanoke, Virginia Area

Section title

Rick St. Pierre's Email Addresses & Phone Numbers

Rick St. Pierre's Work Experience

Advance Auto Parts

Director, Store Support

April 2014 to Present

Advance Auto Parts

Regional Vice President

December 2012 to April 2014

Advance Auto Parts

Director, Operations Support

February 2009 to December 2012

Rick St. Pierre's Education

University of Vermont

Bachelor of Science Business Administration (Finance)

1986 to 1990

Rice Memorial High School

1982 to 1986

Rick St. Pierre's Professional Skills Radar Chart

Based on our findings, Rick St. Pierre is ...

Sociable
Purposeful
Talkative

What's on Rick St. Pierre's mind?

Based on our findings, Rick St. Pierre is ...

50% Left Brained
50% Right Brained

Rick St. Pierre's Estimated Salary Range

About Rick St. Pierre's Current Company

Advance Auto Parts

Frequently Asked Questions about Rick St. Pierre

What company does Rick St. Pierre work for?

Rick St. Pierre works for Advance Auto Parts


What is Rick St. Pierre's role at Advance Auto Parts?

Rick St. Pierre is Director, Store Support


What is Rick St. Pierre's personal email address?

Rick St. Pierre's personal email address is ri****[email protected]


What is Rick St. Pierre's business email address?

Rick St. Pierre's business email address is r****[email protected]


What is Rick St. Pierre's Phone Number?

Rick St. Pierre's phone (703) ***-*547


What industry does Rick St. Pierre work in?

Rick St. Pierre works in the Retail industry.


About Rick St. Pierre

📖 Summary

Director, Store Support @ From April 2014 to Present (1 year 9 months) Regional Vice President @ From December 2012 to April 2014 (1 year 5 months) Director, Operations Support @ Responsible for supporting and guiding Store Support Center teams for all major store directed initiatives. In addition, I am responsible for our Field Communications team including managing our internal Web Portal. In addition, I have responsibility for Customer Care for the entire enterprise, including Customer survey processes and reporting. This includes handling Warranty Claims and BBB support. This team also supports 2nd level escalations for B2C and B2B e-Commerce processes and for multiple 3rd party call centers. Team is also responsible for all Special orders for Tools, Equipment, Engines and Transmissions. In addition, we research, develop, deploy and support all of the Test Equipment used in each of our 3,700 stores. From February 2009 to December 2012 (3 years 11 months) District Manager @ Reporting to Regional Vice President, directly responsible for full operations and P&L’s for a 20 store division covering Roanoke, Lynchburg and the New River Valley. Responsible for the performance and motivation of 22 exempt direct reports, 300 team members and a sales budget of $38 million. From October 2001 to February 2009 (7 years 5 months) Store General Manager @ Christiansburg, VA Responsible for every aspect of a $14 million/yr full line retail store. Managed staff of six exempt managers and 105 employees. From April 1996 to July 2001 (5 years 4 months) Operations Manager @ Charlotte, NC Responsible for all facility and non-selling functions for a $20 million/yr full line retail store. -This included shipping/receiving, cash management, loss prevention, facility maintenance and developing budgets for the day to day operational functions of the business. -Directly responsible for the performance and development of 55 employees. -Was rated the #1 Operations Manager by the District General Manager and was promoted to Store General Manager in less than a year. From April 1995 to April 1996 (1 year 1 month) Bachelor of Science, Business Administration (Finance) @ University of Vermont From 1986 to 1990 Rice Memorial High School From 1982 to 1986 Rick St. Pierre is skilled in: Retail, Income Statement, Merchandising, Inventory Management, Multi-unit, Team Building, Customer Satisfaction, P&L Management, Sales, Multi-Unit Management, Customer Service, Sales Management, Forecasting, Leadership, Coaching


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In a nutshell

Rick St. Pierre's Personality Type

Extraversion (E), Intuition (N), Feeling (F), Judging (J)

Average Tenure

3 year(s), 5 month(s)

Rick St. Pierre's Willingness to Change Jobs

Unlikely

Likely

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