Richard Murphy
Head of global thought leadership research at ServiceNow | New York City Metropolitan Area
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As the Editor in Chief and Director of Global Brand Thought Leadership at ServiceNow, Richard Murphy plays a pivotal role in shaping the narrative around enterprise solutions in the fast-evolving SaaS landscape. With a mission to create compelling research and analysis, Richard's work not only drives brand awareness but also delivers tangible business outcomes and fosters social impact. He leads a dynamic content strategy that spans all owned and sponsored channels, effectively reaching a global audience in the hundreds of millions.
One of Richard's key achievements is the launch of Workflow, an award-winning thought leadership program that delves into emerging technologies and their implications for businesses and society. This initiative exemplifies his expertise in global strategy and co-creation, bringing together insights from industry leaders and innovators to craft engaging stories that resonate with diverse audiences. His background in journalism and editorial excellence informs his approach to content development, ensuring that every piece is not only informative but also compelling and accessible.
Richard's skills in blogging, web content creation, and new media enable him to navigate the complexities of digital communication, making him a principal content strategist on the global brand team. His ability to weave narratives that highlight ServiceNow's commitment to innovation and customer success positions the company as a thought leader in the industry. As he continues to drive thought leadership initiatives, Richard remains dedicated to enhancing the dialogue around technology's role in transforming business processes and improving societal outcomes.
Head of global thought leadership research at ServiceNow in March 2025 to Present
Editor in chief, director at ServiceNow in September 2017 to March 2025
Editor in chief at Hewlett Packard Enterprise in January 2015 to September 2017
Founder & managing partner at Walled City Media LLC in January 2009 to December 2014
Freelance journalist at Various national media outlets in January 1997 to December 2014
Managing editor at McKinsey & Company in November 2012 to September 2014
Contributing writer & editor at Fortune Magazine in January 2010 to March 2013
Chief content officer at Social Media Today LLC in October 2010 to January 2011
Editor at Time Inc. in June 2004 to November 2009
Editorial and program director at Committee to Protect Journalists in July 1998 to April 2002
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Quantitative Research
Integrated Marketing
Editorial/Publishing
Thought Leadership
Qualitative Research
Return on Investment
Image Editing
Global Strategy
Co-creation
Reporting
Editing
Media industry management
Blogging
Journalism
Editorial
Stories
Newspaper
Storytelling
Newspapers
Copy Editing
Feature Articles
Publishing
Strategic Communications
Politics
Broadcast
Magazines
Content Development
Web Content
Breaking News
New Media
Publications
Digital Media
Content Strategy
Interviews
News Writing
Content Management
Proofreading
Books
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Discover more about ServiceNowWhat is Richard Murphy email address?
Email Richard Murphy at [email protected] and [email protected]. This email is the most updated Richard Murphy email found in 2026.
What is Richard Murphy phone number?
Richard Murphy phone number is +14044613558 and +16463698528.
How to contact Richard Murphy?
To contact Richard Murphy send an email to [email protected] or [email protected]. If you want to call Richard Murphy try calling on +14044613558 and +16463698528.
What is Richard Murphy net worth?
Richard Murphy has an estimated net worth of $750,000 to $999,999
What company does Richard Murphy work for?
Richard Murphy works for ServiceNow
What is Richard Murphy's role at ServiceNow?
Richard Murphy is Head of global thought leadership research
What industry does Richard Murphy work in?
Richard Murphy works in the Software Development industry.
Richard Murphy Email Addresses
Richard Murphy Phone Numbers
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