Renee Rupp
Vice President, Account Management & Implementations at Clarest Health | Cleveland, Ohio, United States
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Renee Rupp is a dynamic leader in the healthcare and insurance sectors, currently serving as Senior Vice President of Customer Operations, where she plays a pivotal role in enhancing customer experience and engagement. With a robust background in business services and background screening, Renee has successfully led key projects that focus on innovative solutions to improve operational efficiency and customer satisfaction. Her expertise in strategic planning and team building has enabled her to identify market opportunities and develop comprehensive end-to-end strategies that align with organizational goals.
In her previous role as Vice President of Customer Experience, Renee implemented data-driven insights to refine customer relations and optimize service delivery. Her analytical skills have been instrumental in leveraging population health data to create targeted growth strategies, ensuring that her teams not only meet but exceed customer expectations. By fostering a culture of collaboration and continuous improvement, she has empowered cross-functional teams to achieve ambitious objectives, driving significant growth and enhancing competitive positioning in a rapidly evolving market.
Renee's commitment to coaching and mentorship has also been a cornerstone of her leadership style, as she believes in nurturing talent to build resilient teams. Her negotiation skills and vendor management expertise further complement her strategic initiatives, allowing her to forge strong partnerships that enhance service offerings. As she seeks her next role, Renee is eager to leverage her extensive experience and insights to continue driving innovation and growth in the healthcare landscape. For collaboration opportunities, please connect with her on LinkedIn.
Vice President, Account Management & Implementations at Clarest Health in January 2025 to Present
SVP, Customer Operations | Vice President Customer Experience | Chief Member Engagement Officer at Healthcare | Insurance | Business Services | Background Screening in January 2010 to Present
Senior Vice President Operations at Asurint in January 2019 to January 2024
Vice President, Account Management & Implementations at ExactCare in January 2018 to January 2018
Vice President, Customer Care at Medical Mutual of Ohio in January 2010 to January 2017
Director, Medical Economics & Network Performance at Medical Mutual of Ohio in January 2005 to January 2010
Manager, Network Management & Credentialing at Medical Mutual of Ohio in January 2001 to January 2005
Provider Contracting Representative at Medical Mutual of Ohio in January 1997 to January 2001
Provider Contracting Coordinator at Medical Mutual of Ohio in January 1996 to January 1997
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Baldwin Wallace University, MBA, January 2009 to January 2010
Bowling Green State University, Bachelor of Science - BS, January 1992 to January 1996
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Board Level Strategies
Customer Experience Management
Leadership
Operations
Customer Success
Strategic Planning
Account Management
Customer Service
Team Building
Analytical Skills
Communication
Business Analysis
Process Improvement
Healthcare
Health Insurance
Insurance
Managed Care
Contract Negotiation
Employee Benefits
Medicare
Vendor Management
Marketing
Business Process Improvement
Customer Relations
Growth Strategies
Change Management
Organizational Design
Employee Engagement
Coaching
New Product Implementations
Call Center Management
Analytics
Contact Center Management
Budget Management
Financial Modeling
Forecasting
CRM Implementation
Enterprise Systems Implementation
Negotiation
IVR
WFO
Population Health
Cost Reduction
Operational Efficiency
Expense Optimization
ACA
KPI's
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Discover more about Clarest HealthWhat is Renee Rupp email address?
Email Renee Rupp at [email protected] and [email protected]. This email is the most updated Renee Rupp's email found in 2026.
How to contact Renee Rupp?
To contact Renee Rupp send an email to [email protected] or [email protected].
What company does Renee Rupp work for?
Renee Rupp works for Clarest Health
What is Renee Rupp's role at Clarest Health?
Renee Rupp is Vice President, Account Management & Implementations
What is Renee Rupp's Phone Number?
Renee Rupp's phone (216) ***-*199
What industry does Renee Rupp work in?
Renee Rupp works in the Human Resources industry.
Renee Rupp Email Addresses
Renee Rupp Phone Numbers
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