Raney Allen
Engagement Manager\Project Manager at Blackbaud | Lincoln, Nebraska, United States
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Raney Allen is a dynamic and self-motivating professional currently serving as an Engagement Manager and Project Manager at Blackbaud, where he leverages his robust technical background to lead complex projects and drive customer success. With a unique blend of technical expertise and a deep understanding of lean and agile frameworks, Raney is committed to amplifying the customer voice throughout the project lifecycle. His role involves managing intricate enterprise retainer accounts that encompass multiple products and teams, ensuring that each client receives tailored solutions that meet their specific needs.
One of Raney's key projects involved overseeing highly escalated onsite migration initiatives, where he excelled in providing detailed reporting metrics and estimated timelines for delivery. His ability to distill complex information into easily digestible action plans has been instrumental in fostering cohesive communication among stakeholders. Furthermore, Raney is adept at creating and maintaining customer Statements of Work, handling renewals, upselling opportunities, and resolving invoice disputes in collaboration with Account Executives. His strategic approach to customer relations, combined with his skills in CRM, analytics, and enterprise architecture, positions him as a pivotal figure in enhancing client satisfaction and driving operational efficiency.
Raney's commitment to continuous improvement is underscored by his Six Sigma Green Belt certification, which he applies to streamline processes and optimize project outcomes. He is also a strong advocate for diversity and inclusion within teams, recognizing that a diverse workforce enhances creativity and problem-solving capabilities. With a focus on teamwork and collaboration, Raney Allen is dedicated to delivering exceptional results and fostering long-lasting relationships with clients at Blackbaud.
Engagement Manager\Project Manager at Blackbaud in June 2011 to Present
Principal Technical Account Manager at Blackbaud in April 2013 to Present
Customer Success Manager, Principal at Blackbaud in October 2021 to Present
Senior Business Advisor at Dell in January 2009 to June 2011
Database Administrator at Worlds Formost Bank in January 2001 to January 2009
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Customer Service
Non-profit Technology
Customer Retention
Churn Management
Customer Success
Microsoft Project
Agile Project Management
Gainsight
Salesforce.com
Scaled Agile Framework
Software Project Management
Requirements Analysis
Business Analysis
SaaS
SDLC
Enterprise Software
Agile Methodologies
CRM
Scrum
Business Intelligence
Business Process
Data Warehousing
Project Portfolio Management
Databases
Professional Services
Business Process Improvement
SQL
Analytics
Microsoft SQL Server
Project Management
Project Delivery
Business Requirements
Resource Management
Team Leadership
Outsourcing
Data Modeling
Solution Architecture
Enterprise Architecture
Requirements Gathering
Customer Relationship Management (CRM)
Account Management
Management
Lean Six Sigma
Social Inclusion
Talent Management
Mindfulness
Communication
Teamwork
Employee Engagement
Employee Relations
Diversity & Inclusion
Coaching
Six Sigma Green Belt
Six Sigma Black Belt
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Discover more about BlackbaudWhat is Raney Allen email address?
Email Raney Allen at [email protected] and [email protected]. This email is the most updated Raney Allen email found in 2026.
What is Raney Allen phone number?
Raney Allen phone number is +14022770090 and +16128741292.
How to contact Raney Allen?
To contact Raney Allen send an email to [email protected] or [email protected]. If you want to call Raney Allen try calling on +14022770090 and +16128741292. (updated on November 04, 2024)
What company does Raney Allen work for?
Raney Allen works for Blackbaud
What is Raney Allen's role at Blackbaud?
Raney Allen is Engagement Manager\Project Manager
What industry does Raney Allen work in?
Raney Allen works in the Software Development industry.
Raney Allen Email Addresses
Raney Allen Phone Numbers
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