Randee Platt

Q: What is Randee Platt email address?

Email Randee Platt at randee.platt@gmail.com and randee.platt@santander.us. This email is the most updated Randee Platt email found in 2026.

Q: How to contact Randee Platt?

To contact Randee Platt send an email to randee.platt@gmail.com or randee.platt@santander.us. If you want to call Randee Platt try calling on +17853429163. (updated on October 29, 2024)

SVP, Senior Director of Customer Experience (Head of Customer Experience) at Santander Bank, N.A. | Greater Houston

About Randee Platt

Randee Platt currently serves as the Senior Vice President and Senior Director of Customer Experience at Santander Bank, N.A., where she leads a dynamic team dedicated to enhancing customer satisfaction and loyalty across a diverse client base of 1.8 million customers. With a strong belief in the power of emotional connection in business, Randee has made it her mission to ensure that every interaction reflects the bank’s commitment to exceptional service. Under her guidance, the Customer Experience Program has undergone a significant transformation, leveraging best practices, market trends, and comprehensive research to optimize the customer journey.

Randee’s strategic approach has resulted in notable improvements in key performance indicators (KPIs) and net promoter scores (NPS), showcasing her expertise in business process improvement and change management. By reorganizing the customer journey model, she has successfully implemented retention strategies that not only enhance customer satisfaction but also foster long-term loyalty. Her background in quality control and brand management allows her to maintain a fastidious commitment to excellence, ensuring that every touchpoint resonates with customers and meets their evolving needs.

In addition to her role at Santander, Randee is passionate about creative partnerships and actively engages with nonprofits, reflecting her belief in the importance of community involvement. Her multifaceted skill set, encompassing coaching and retail category management, positions her as a thought leader in the financial services industry, where she continues to drive innovation and elevate the customer experience to new heights. Through her leadership, Randee Platt is not just shaping the future of customer experience at Santander Bank but is also setting a benchmark for the industry at large.

Randee Platt Work

SVP, Senior Director of Customer Experience (Head of Customer Experience) at Santander Bank, N.A. in July 2021 to Present

Director, Client Experience (Advocacy & Solutions) at MUFG in December 2019 to July 2021

Client Services Director at MUFG in February 2018 to September 2019

Randee Platt Skills

Analytical Skills

Customer Experience Management

Third-Party Vendor Management

About Randee Platt's Current Company

Santander Bank, N.A.

Discover more about Santander Bank, N.A.

Frequently Asked Questions about Randee Platt

What is Randee Platt email address?

Email Randee Platt at [email protected] and [email protected]. This email is the most updated Randee Platt email found in 2026.

What is Randee Platt phone number?

Randee Platt phone number is +17853429163.

How to contact Randee Platt?

To contact Randee Platt send an email to [email protected] or [email protected]. If you want to call Randee Platt try calling on +17853429163. (updated on October 29, 2024)

What company does Randee Platt work for?

Randee Platt works for Santander Bank, N.A.

What is Randee Platt's role at Santander Bank, N.A.?

Randee Platt is SVP, Senior Director of Customer Experience (Head of Customer Experience)

What industry does Randee Platt work in?

Randee Platt works in the Banking industry.