Ramon Lago MBA, SPHR's Email Addresses & Phone Numbers

📖 Summary

Highly qualified HR professional with extensive in large organizations, including roles as Corporate Trainer, Employee Relations, Team and Project Management, Leadership Coaching, and Organizational Development experience. Industries include: Customer Service, Banking, Distribution, Finance, Insurance, Manufacturing, Engineering, Sales and Business Development. Continually provide proven solutions to enhance organization results. Able to assess operational challenges and develop plans resulting in enhanced business results and employee engagement. • Team leader able to inspire collaboration, and achieve organization and customer goals • Business partner, able to establish strong business relationships within and across teams • Trainer, facilitator, coach and consultant to all leadership levels • Strong planning and communication skills • Managed and supported numerous RIF activities, terminations and investigations • Green Belt certified and experienced in leading/supporting process improvement projects • Fluent in SpanishHR Business Partner @ Provide regional HR support to 11 Distribution Centers across the western U.S. • Manage multiple HR projects: talent review process, performance management (merit review), training for trainees • Coach managers in enhancing employee morale and engagement • Support the RIF activities for several facilities impacted by business consolidation • Effectively deploy union awareness training for over 200 leaders – preparing the materials, setting meetings, conducting the training, following-up with Regional VP’s ensuring participation; resulted in over 92% participation rate and compliments from the RVP’s • Liaison between HR and business leaders, providing resources, tools and processes to enhance organization performance and employee morale. From June 2012 to Present (3 years 7 months) Business Partner / HR Advisor @ • Facilitated Director-level project team that created/deployed a comprehensive action plan, reducing employee attrition, achieving 35% attrition reduction in one year. • Led HR team in organization analysis project of field employees, resulting in improved communication and employee engagement for geographically separated employees. • Co-designed and facilitated a program for high-potential management candidates. • Conducted hundreds of investigations, facilitated terminations in accordance with state and Federal laws and consistent with company practices, without no legal exposure to the firm. From October 2002 to May 2012 (9 years 8 months) HR Manager @ • Recruited, supervised and trained leaders in multiple departments • Administered Employee Benefits program - researched medical benefit options, selected a contract, communicated with employees, and assessed effectiveness; liaison between employees and insurance company • Co-created and implemented recruitment and training programs From November 2005 to November 2006 (1 year 1 month) HR Business Partner / Ord Dev and Change Consultant @ • Effectively conducted multiple/quarterly RIF activities after a severe business downturn • Managed the annual succession planning process (Management Resource Review) • Facilitated multiple team start-up activities for VP’s and Directors following several re-structures and the Allied Signal merger • Successfully deployed the Honeywell Global Employee survey, at a 2,500 employee site, partnering with the IT, Communications, Operations and Facilities organizations From August 1998 to October 2002 (4 years 3 months) Master of Business Administration, Strategic Planning, 3.9 @ Azusa Pacific UniversityBachelor of Science, Business Administration and Management @ C.S.U Ramon Lago MBA, SPHR is skilled in: Organizational Effectiveness, Change Management, Employee Engagement, Succession Planning, Organizational Development, Team Building, Multisite Responsibilities, Executive Coaching, Talent Management, Talent Acquisition, Coaching, Conflict Resolution, Process Improvement, Strategy, Interviews