Paul Hart
Sr. Manager - ITSM, MIM and Service Desks at McLane Company, Inc. | Plano, Texas, United States
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Paul Hart is a seasoned IT Enterprise Service Management Consultant at Upwork, where he specializes in optimizing IT operations and enhancing client care through a holistic approach that prioritizes empathy and communication. With a proven track record of driving business success, Paul leverages his extensive knowledge of IT service management frameworks, including ITIL, to deliver customized solutions that address unique organizational challenges. His expertise spans across various domains, including strategic planning, project management, and software development life cycle (SDLC) processes, enabling him to elevate IT service capabilities and improve operational efficiency.
Currently, Paul is spearheading key projects that focus on aligning IT services with overarching business objectives, ensuring that technology not only supports but also propels organizational growth. His commitment to understanding client needs allows him to develop and execute comprehensive strategies that enhance customer experience and foster trust. By implementing best practices in IT service management, Paul has successfully transformed IT operations for numerous clients, resulting in streamlined processes and improved service delivery.
In addition to his technical skills, Paul’s ability to lead cross-functional teams and communicate effectively with stakeholders has been instrumental in driving project success. His passion for family and community extends beyond his professional life, as he believes that the principles of empathy and compassion are vital in all aspects of life, whether in coaching youth soccer or enhancing a customer’s quality of life. As he continues to navigate the evolving landscape of IT services, Paul remains dedicated to fostering a culture of understanding and support, ensuring that every client interaction is meaningful and impactful.
Sr. Manager - ITSM, MIM and Service Desks at McLane Company, Inc. in February 2024 to Present
IT Enterprise Service Management Consulting | Support | BRS-DR at Upwork in March 2023 to February 2024
Director Global IT Services and Support | IT Service Management at Trajector in November 2022 to February 2023
Senior Director IT Service Management | Customer Experience Manager at Pharmaceutical Strategies Group - PSG - Omnicell in February 2017 to October 2022
Architect Specialty Senior | Senior Analyst | AIG Global Services Inc. at AIG in January 2016 to February 2017
Senior Consultant ITIL-ITSM | ITIL Process Manager | ITSM Architect at H-2-H Consulting in August 2013 to February 2017
Director IT Business Relationship Management | Business Relationship Management at Fireman's Fund Insurance Company in January 2012 to January 2013
Sr.Manager Global ITSM-ITIL | ITSM Manager at Ingram Micro in January 2011 to January 2012
VP IT Customer Services and Support | ITIL Expert | ITSM Architect at Union Bank in January 2007 to January 2010
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ITSM
Customer Service
ITIL Certified
Strategy
Leadership
IT Service Management
Business Process Improvement
Vendor Management
Customer Experience
Presentations
IT Strategy
CRM
Process Improvement
Cloud Computing
ITIL
Strategic Planning
Change Management
IT Management
SDLC
Integration
Management
Outsourcing
Enterprise Software
Project Management
Business Process
Cross-functional Team Leadership
Disaster Recovery
SaaS
Data Center
Software Documentation
Security
Project Planning
Business Intelligence
ERP
Training
Metrics
Product Management
Insurance
Account Management
Information Technology
Performance Tuning
Networking
Enterprise Architecture
Team Building
Troubleshooting
Analysis
Professional Services
Risk Management
Governance
Quality Assurance
Strategic Partnerships
Software Development
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Discover more about McLane Company, Inc.What is Paul Hart email address?
Email Paul Hart at [email protected] and [email protected]. This email is the most updated Paul Hart email found in 2026.
What is Paul Hart phone number?
Paul Hart phone number is +19729552873 and +16177210079.
How to contact Paul Hart?
To contact Paul Hart send an email to [email protected] or [email protected]. If you want to call Paul Hart try calling on +19729552873 and +16177210079. (updated on November 04, 2024)
What is Paul Hart net worth?
Paul Hart has an estimated net worth of $750,000 to $999,999
What company does Paul Hart work for?
Paul Hart works for McLane Company, Inc.
What is Paul Hart's role at McLane Company, Inc.?
Paul Hart is Sr. Manager - ITSM, MIM and Service Desks
What industry does Paul Hart work in?
Paul Hart works in the Technology, Information And Internet industry.
Paul Hart Email Addresses
Paul Hart Phone Numbers
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