Pam Manes
Director of Operations at CoxHealth | Springfield, Missouri, United States
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Pam Manes serves as the Operations Manager for the Emergency Department at Mercy, where she leverages her extensive background as a Six Sigma Black Belt to drive continuous improvement initiatives that enhance operational efficiency and patient care. With a unique blend of expertise in finance, accounting, and home care, Pam is adept at navigating the complexities of healthcare management. Her role involves directing a dedicated team of 100 coworkers in a high-stakes environment that generates an impressive $191 million in gross revenue annually.
Under Pam's leadership, the Emergency Department has successfully navigated significant expansions and constant changes while maintaining a steadfast focus on improving the customer experience. She collaborates closely with senior executives and key stakeholders to develop strategic plans that align with the hospital's overarching goals. Her ability to guide physicians and staff through change management processes has been instrumental in fostering a culture of continuous improvement, ensuring that the department not only meets but exceeds its financial objectives.
Pam's expertise in Lean Thinking and Kanban methodologies allows her to streamline operations, reduce waste, and enhance patient flow, ultimately leading to better outcomes for both patients and staff. Her proficiency in financial management, including account reconciliation and physician compensation, further supports her role in driving fiscal responsibility within the department. With a commitment to upholding HIPAA regulations and a strong command of Microsoft Excel and pivot tables, Pam is well-equipped to analyze data and implement evidence-based strategies that enhance operational performance. Her passion for healthcare and dedication to excellence make her a valuable asset to Mercy and the communities it serves.
Director of Operations at CoxHealth in September 2023 to Present
Operations Manager Emergency Department at Mercy in December 2020 to April 2023
Senior Lean Transformation Specialist at Mercy in April 2018 to July 2022
Six Sigma Black Belt at Mercy in February 2008 to April 2018
Accounting Manager at Mercy in February 1992 to April 2008
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Financial Statements
Financial Statement Analysis
Consolidated Financial Statements
Account Reconciliation
Physician Compensation
Accruals
Year-End Close Process
Month-End Close Process
Nonprofit Organizations
Corporate Tax
Key Performance Indicators
Lean Thinking
Lean Methodologies
Kanban
Process Efficiency
Cost Reduction Management
Cost Reduction Implementation
Employee Training
Six Sigma
Strategic Leadership
Change Management
Staffing Plans
Performance Improvement
Patient Satisfaction
Data Analysis
Planning Budgeting & Forecasting
People Development
Data Analytics
Strategic Data Analysis
Six Sigma Black Belt
Operations Management
Business Transformation
Revenue Cycle
Healthcare Information Technology
Team Building
Access
Leadership
HIPAA
Outlook
Customer Service
Accounts Receivable
Forecasting
Strategic Planning
Healthcare
Healthcare Management
Hospitals
Process Improvement
Strategic Thinking
Microsoft Excel
Pivot Tables
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Discover more about CoxHealthWhat is Pam Manes email address?
Email Pam Manes at [email protected]. This email is the most updated Pam Manes email found in 2026.
What is Pam Manes phone number?
Pam Manes phone number is +16032926000 and +16038877883.
How to contact Pam Manes?
To contact Pam Manes send an email to [email protected]. If you want to call Pam Manes try calling on +16032926000 and +16038877883. (updated on November 04, 2024)
What company does Pam Manes work for?
Pam Manes works for CoxHealth
What is Pam Manes's role at CoxHealth?
Pam Manes is Director of Operations
What industry does Pam Manes work in?
Pam Manes works in the Hospitals And Health Care industry.
Pam Manes Email Addresses
Pam Manes Phone Numbers
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