Nisha Rao
Head of Product - Personalization at Amazon | Greater Seattle Area
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Nisha Rao is a dynamic e-commerce leader currently serving as the Head of Product for Personalization at Amazon, where she is at the forefront of revolutionizing the online shopping experience. With over 17 years of expertise in omnichannel digital transformation, Nisha has honed her skills in technical product and program management across both B2B and B2C sectors. Her role at Amazon involves owning the strategic roadmap and vision for personalized recommendations, where she leverages cutting-edge technologies such as foundational models, large language models (LLMs), and generative AI to create tailored shopping experiences that resonate with customers.
Nisha's leadership is pivotal in driving initiatives that not only enhance customer experience (CX) but also optimize operational efficiency by reducing Amazon's cost to serve. Her extensive background working with industry giants like Nike, Target, and Hilton Hotels, combined with her consulting experience at Accenture, equips her with a unique perspective on customer-centric solutions. This blend of technical acumen and strategic foresight allows her to lead cross-functional teams effectively, ensuring that product development aligns with both market trends and consumer needs.
In her current role, Nisha is not just focused on immediate product outcomes but is also invested in shaping the future of e-commerce personalization. Her proficiency in project management, business intelligence, and agile methodologies like Scrum enables her to navigate complex challenges and deliver impactful results. As she continues to innovate at Amazon, Nisha Rao exemplifies the intersection of technology and retail, driving forward-thinking solutions that redefine how customers engage with brands in a digital landscape.
Head of Product - Personalization at Amazon in March 2022 to Present
Head of Digital Product Strategy & Consulting at IT Consultis in March 2018 to March 2022
Consultant - Sr Project Manager at Nike (ETW) at Nike in May 2016 to September 2017
Scrum Master at The Kraft Heinz Company in January 2015 to December 2015
Technical Solution Architect at UnitedHealth Group in May 2014 to December 2014
Sr Business Analyst at Target in October 2012 to October 2013
Sr Consulting Analyst at Accenture in September 2010 to October 2012
Application Consultant at TEAM Informatics in March 2009 to September 2010
Application Developer at ASI Communications in September 2008 to January 2009
Software Developer at Liberty Mutual in June 2006 to September 2008
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Discover more about AmazonWhat is Nisha Rao email address?
Email Nisha Rao at [email protected]. This email is the most updated Nisha Rao email found in 2026.
How to contact Nisha Rao?
To contact Nisha Rao send an email to [email protected]. (updated on September 13, 2024)
What company does Nisha Rao work for?
Nisha Rao works for Amazon
What is Nisha Rao's role at Amazon?
Nisha Rao is Head of Product - Personalization
What is Nisha Rao's Phone Number?
Nisha Rao's phone (**) *** *** 394
What industry does Nisha Rao work in?
Nisha Rao works in the Retail industry.
Nisha Rao Email Addresses
Nisha Rao Phone Numbers
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