Niclas Salomonsson

Executive Director of Program Analysis and Quality Control at NYC Department of Social Services - Office of Child Support Enforcement | New York, New York, United States

About Niclas Salomonsson

Niclas Salomonsson serves as the Executive Director of Program Analysis and Quality Control at the NYC Department of Social Services - Office of Child Support Enforcement, where he plays a pivotal role in enhancing the operational efficiency and effectiveness of child support services. In this capacity, Niclas oversees critical units, including the Data Integrity Unit, Data Analysis & Reporting Unit, and Quality Control & Centralized Locate Unit. His leadership is instrumental in conducting comprehensive sample studies and analyses that inform strategic decisions, ultimately leading to improved business operations and compliance with agency policies.

With a strong foundation in business reengineering and systems development, Niclas leverages his expertise to implement process improvements that streamline workflows and enhance service delivery. His commitment to data-driven decision-making ensures that the agency not only meets regulatory requirements but also exceeds performance benchmarks. Niclas's proficiency in project management and strategic planning allows him to lead initiatives that foster innovation within the child support enforcement framework.

Moreover, Niclas is adept at navigating the complexities of human resources and program development, ensuring that his teams are equipped with the necessary tools and training to excel. His analytical skills enable him to identify trends and areas for enhancement, driving continuous improvement across all facets of the agency's operations. As a forward-thinking leader, Niclas Salomonsson is dedicated to creating a more efficient and responsive child support system that ultimately benefits families and children in New York City.

Niclas Salomonsson Work

Executive Director of Program Analysis and Quality Control at NYC Department of Social Services - Office of Child Support Enforcement in August 2012 to Present

Director at New York City Human Resources Administration in July 2004 to August 2012

Business Consultant at CGI-AMS in February 2001 to July 2004