An accomplished technology executive with a 10+ year record of building effective teams, and delivering successful high impact software products and solutions using a wide range of technologies. An exceptional leader with a proven record of aligning business and technology focused on how customers interact and think about technology. I lead organizations that realize cost savings, accelerated performance, and sustained strategic business flexibility. As a builder of high performance teams and a natural leader and motivator, I thrive in environments requiring a high-level strategist and a big-picture thinker. I have a consistent record of successful v1.0 product requiring an in-depth knowledge and solid experience working with complex cross-platform systems, installation, implementation, integration, and administration in local and remote environments. Specialties: Technical Management • Business Strategy • Team Building • Leadership • Program Development • Application Architecture • Data Management • Technical Consulting / Management • Process Improvement • Process Re-engineering • Project Management • Full SDLC Responsibility • Web Application

Director - PMO @ - Drive technical project leadership for software solutions as applications are built and integrated into the existing Amazon ecosystems - Formulate the vision and a long term product roadmap for achievement of key customer experience business goals such as productivity, SLAs, and cost per contact - Liaise as the technical interface between Quidsi and various software development teams within Amazon to translate feature requests into technical specifications - Influence appropriate design and architectural decisions through defining and researching user stories - Deliver extensible, on-time applications solutions by anticipating bottlenecks, mitigating projects’ risks, making feature tradeoffs and balancing business needs versus technical constraints - Engage with senior leadership and multiple stakeholders across the company to evangelize the team and project; determine existing components and technologies that can be leveraged to deliver our goals - Maintain a complete, transparent project schedule to key stakeholders acrossAmazon - Mentor high-performance teams through rigorous goal-setting, disciplined attention to performance metrics, procedural guidance and continuous process improvement From July 2014 to Present (1 year 6 months) Technical Project Manager / 3rd Party Development Manager @ ● Lead Program Manager for all financial reporting and metrics ○ Ran an internal team of 4 DBA’s, 1 scripting developer, 1 BA, 1 financial analyst direct report ○ Devise and keep project plans (MS Project) for all internal projects ○ Responsible for budget ○ Responsible for the process flow of how music is paid by the company ○ Designed, budgeted, and rolled out a Hadoop cluster to handle the large data set we have grown into ■ 45 million registered users generating data 24/7 ■ Each song must be tracked and paid for (millions of songs streamed by hour) ● Development Manager for all 3rd party apps (have successfully rolled out Blackberry10, Windows Phone 8, Windows Desktop 8, Sonos, Roku, Logitech) ○ Scoped the work and managed the SOW process including signoff ○ On-boarded all new vendors, wrote and managed API documentation they used to develop from. ○ Average app store rating 4+ across all apps, with great reviews on functionality and responsiveness of app ○ Initiated a 3rd party github system for all developers to check in code ● Tech PM and SME for Ads platform roll-out and conversion of streams to HLS ○ Worked with Biz Dev as well as CEO/CFO to determine best company for our needs ○ Put together project plan spanning every major organization at Clear Channel ■ Run daily scrums for developers and twice weekly check-ins with business stakeholders to define success criteria for each iteration of this project. From September 2012 to July 2014 (1 year 11 months) Technical Project Manager @ ● Lead PM on the eAudIT Platform, which is the firms main electronic audit software, used by over 30,000 KPMG employees ● Lead Development Manager for 150 onshore/offshore developers ● Oversee the current release schedules for 2012, ensuring no additional scope creep and a stable platform ● Work with strategic partners in the business on 2013 release scope ● Prioritize all current open issues related to performance and bug tracking, and work with both offshore IT and the KPMG audit teams to prioritize and fix the known issues ● Run daily and weekly meetings with key stakeholders and high level management on status of all projects, including budget, IT, and personnel issues. ○ Ran an “Extreme Agile” methodology with constant project updates and stakeholder changes From February 2012 to September 2012 (8 months) Program Manager - Morgan Stanley @ ● Lead Project Manager for 4 major Call Center projects: IVR, NICE Call Recording, Cyara Simulation tools and Virtual Hold Technologies ● Managed all projects through the internal software project life cycle including concept, technical, and expense review ○ Converted from Waterfall to Agile during projects, and adapted other teams to do the same ● Development lead in integrating existing and new call center technology with MSCRM ● Lead daily and weekly calls with senior management to track project status, timelines, and pending issues ● Secured funding for all new projects working directly with finance and the business ● Led daily and weekly calls with senior management and internal team to track project status, timelines, and pending issues ● Tracked the IVR project through the internal release management cycle in its entirety From December 2010 to January 2012 (1 year 2 months) Appliction Engineer @ ● Lead Project Manager for all large scale accounts in the United States for Israeli based company. ● Worked directly with large customers to ensure project goals were met and assisted them with the future direction of their projects ● Managed a team of 5 off shore developers and one local business analyst. ● Maintained continuous alignment of program scope with strategic business objectives, and made recommendations to modify programs to further them toward the business result or strategic intent ● Designed and implemented a VM environment as well as configured the reverse proxy and firewall settings. Also wrote all internal and external reference documentation ● Responsible for all custom development for large scale accounts. Interfaced with the customer to integrate out of the box software with their existing infrastructure. Led executive meetings to discuss impact analysis as well as ROI and scope of the project ● Built credibility, established rapport, and maintained communication with stakeholders at multiple levels including those external to the organization From 2007 to 2010 (3 years)

Computer and Electrical Engineering @ New Jersey Institute of Technology From 1999 to 2004 Nick Contardo is skilled in: Software Project Management, Agile Methodologies, Web Applications, Software Development, SaaS, Program Management, Product Management, Scrum, CRM, SDLC, Agile Project Management, Mobile Applications, Integration, Mobile Devices, Requirements Analysis