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Nathan Towns

AVP, Consumer MBA Sales Management @ Bank of America

AVP, Consumer MBA Sales Management at Bank of America

Orange County, California Area

Ranked #1,073 out of 21,460 for AVP, Consumer MBA Sales Management in California

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Nathan Towns's Email Addresses & Phone Numbers

Nathan Towns's Work Experience

Bank of America

AVP, Consumer MBA Sales Management

June 2014 to Present

Bank of America

Associate, Process Design Consultant

June 2013 to August 2013

ITT Technical Institute

Director of Finance

October 2010 to March 2012

Nathan Towns's Education

Cornell University - Johnson Graduate School of Management

Master of Business Administration (M.B.A.)

2012 to 2014

California State Polytechnic University-Pomona

Bachelor of Science (B.S.) Finance

2006 to 2008

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About Nathan Towns's Current Company

Bank of America

Participant in a 2-year, rotational, program aimed at strengthening the foundational areas of risk, operations, customer experience, sales management and people management within the consumer banking channel at Bank of America Rotation 2 - January 2015 - Sales Performance Management Shadowed the Sales Performance Manager in the Orange County/Los Angeles Area to learn what it takes to...

Frequently Asked Questions about Nathan Towns

What company does Nathan Towns work for?

Nathan Towns works for Bank of America


What is Nathan Towns's role at Bank of America?

Nathan Towns is AVP, Consumer MBA Sales Management


What is Nathan Towns's personal email address?

Nathan Towns's personal email address is n****[email protected]


What is Nathan Towns's business email address?

Nathan Towns's business email addresses are not available


What is Nathan Towns's Phone Number?

Nathan Towns's phone (213) ***-*351


What industry does Nathan Towns work in?

Nathan Towns works in the Financial Services industry.


About Nathan Towns

📖 Summary

AVP, Consumer MBA Sales Management @ Participant in a 2-year, rotational, program aimed at strengthening the foundational areas of risk, operations, customer experience, sales management and people management within the consumer banking channel at Bank of America Rotation 2 - January 2015 - Sales Performance Management Shadowed the Sales Performance Manager in the Orange County/Los Angeles Area to learn what it takes to drive Sales at the area level while simultaneously working on a project to drastically improve Customer Experience scores across 118 Financial Centers in Orange County/Los Angeles • Developed a Customer Experience improvement plan for OC/LA that included associate education and specific tasks to complete which would result in an improved Customer Experience. Attained buy-in from our Area leaders and visited north of fifty under-performing financial centers to coach Financial Center Managers and Bankers around Customer Experience • Through execution of the plan briefly outlined above, the OC/LA Area went from last in the franchise in Total Customer Experience scores, to 12th of 25 Areas in the franchise in a five month period (March-July). The raw OCLA score went from 69.5% to 73.3% satisfaction Rotation 1 - June 2014 - Customer Experience Analyst Supported the Card Products team with a goal of uncovering potential defects in our systems and processes through complaint analysis • Helped design a monthly analysis tool to identify potential defects through a keyword search • Updated the Manual Process Inventory within Product and presented an Update to the Card Executive Management team From June 2014 to Present (1 year 7 months) Associate, Process Design Consultant @ Worked on the Operations Risk Control Framework team supporting the Home Loans Sales business as a Summer Associate • Streamlined the Process Design Model Inventory that Home Loans Managers & Associates use to mitagate operational risk in the field • Created a detailed process to efficiently report out MyWork employee data in Executive PowerPoint slide format on a monthly basis From June 2013 to August 2013 (3 months) Director of Finance @ Furthur developed my leadership and people management skills while leading a team of financial aid professionals • Turned around campus performance from 10th to 2th in the district in lowest Accounts Receivables per student (10 total campuses) in just seven months • Went from 10th to 1st in Student Re-Financing Efficiency in just four months From October 2010 to March 2012 (1 year 6 months) Management Trainee, Leadership Development Program @ Gained valuable sales, operations and financial management skills while completing four, six-month, rotations in various client-facing business areas • Led the Culver City Finance team to having lowest Accounts Receivables & Highest Student Re-Financing Efficiency in the So Cal region for four months while filling in as the Interim Director of Finance • Influenced a complete overhaul of the Management Trainee evaluation process which led to my peer's increased recognition within upper management and eventual promotions into middle management From January 2009 to October 2010 (1 year 10 months) Master of Business Administration (M.B.A.) @ Cornell University - Johnson Graduate School of Management From 2012 to 2014 Bachelor of Science (B.S.), Finance @ California State Polytechnic University-Pomona From 2006 to 2008 Nathan Towns is skilled in: Leadership, Financial Analysis, Investments, Admissions, Time Management, Project Management, Microsoft Office, Student Financial Aid, Career Counseling, Student Recruiting, Interviews, Analysis, Higher Education, Student Affairs, Strategic Planning


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In a nutshell

Nathan Towns's Personality Type

Extraversion (E), Intuition (N), Feeling (F), Judging (J)

Average Tenure

1 year(s), 3 month(s)

Nathan Towns's Willingness to Change Jobs

Unlikely

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