Product Management professional with individual-contributor and management experience across a the spectrum of small, mid-size, and large corporate organizations. Strong background in compliance, risk management, and marketing communication products. Ability to support all parts of the delivery life cycle, including strategy development, sales engagement, contract and pricing development, application integration and architecture planning, software development, client project implementation, and post-implementation support.
Highly technical, with hands-on software development experience for enterprise B2B clients and B2C applications, developed in .Net, SQL, and iOS (Objective-C and Swift), balanced by a strong business background. Earned two Masters degrees (MBA and Masters in Management Information Systems) and wrote publications concerning cloud computing technologies.
Passionate about understanding client needs in order to develop high-value solutions in a rapid, iterative environment while building creative, innovative, and sustainable teams.
Senior Director of Product Management @ From November 2015 to Present (2 months) Senior Product Manager @ Member of the Risk and Learning Portfolios' Product Management team, responsible for:
• Multiple products in the organization's Risk and Learning Management Portfolios, including:
o Enhancement initiatives to support high-value health care and financial industry clients
o Development of localization capabilities to offer the organization's Enterprise Risk Management platform in new geographic markets
• Day-to-day Agile product team leadership for multiple simultaneous capital projects
• Vendor evaluation and facilitation of product strategy development for BI/Analytics solutions, next-generation Learning platforms, and Enterprise Risk Management solutions From January 2014 to Present (2 years) Partner @ Partner at neetli, LLC, which provides technology consulting and the iOS app "neetlist," now available on the AppStore. From September 2013 to Present (2 years 4 months) Director of Product Architecture @ From November 2012 to September 2013 (11 months) Product Manager @ • Working with cross-functional executive, sales, marketing, support, development, and compliance consulting teams to identify and execute strategic product plans
• Supporting sales efforts through development of product presentations, marketing language, and demonstrations for presentations to Fortune 200 clients
• Constructing functional design models, data architecture models, technical specifications, API documentation, and user interfaces according to specific and general business cases
• Responsible for holistic product management of the organization's third-generation Software-as-a-Service applications, including functional design, solution marketing, solution engineering for specific customers, and future product/feature planning
• Conducting internal and external user training sessions
• Performing pre-sale support and execution from start to finish, through solution design, proposal writing, and contract preparation
• Conducting market research and developing white papers in support of the products' marketing-, technical-, and compliance-related business cases. From March 2008 to September 2013 (5 years 7 months) Account Director @ • Managing client relationships to guide business owners on effective marketing practices ranging from media acquisition, campaign design, public relations, etc.
• Participating in community business organizations to represent HHB to community leaders for the purposes of attracting new clients and building a base to enhance public relations exposure for existing clients. From August 2007 to March 2008 (8 months) Constituent Services Representative @ • Coordinating with federal agencies, including the VA, DOD, DOJ, FTC, FCC, SSA, DOS, and SBA to resolve a wide array of constituent issues.
• Handling more than four-hundred ongoing constituent cases, responding to more than thirty phone calls per day and sending an average of sixty formal letters per week.
• Participating in team efforts across five state-wide offices and the Washington, D.C. office to respond sensitively, quickly, and effectively to urgent situations affecting Georgians. From December 2006 to August 2007 (9 months)
Master's Degree, Management Information Systems, General @ Georgia College and State University From 2014 to 2015 Master of Business Administration, Management @ Georgia College and State University From 2006 to 2007 Bachelor of Business Administration, Management Information Systems, Summa Cum Laude @ Georgia College and State University From 2002 to 2006 Mike Madison is skilled in: Cross-functional Team Leadership, Product Management, SaaS, Product Marketing, Competitive Analysis, Agile Methodologies, Product Development, Market Analysis, E-commerce, Business Development, Business Analysis, Marketing Strategy, .NET, SQL, Application Infrastructure Design