Michelle Seitz
Senior Manager, Customer Success at Adobe | Los Angeles Metropolitan Area
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As the Head of Customer Success at Productiv, Michelle Seitz plays a pivotal role in shaping the customer experience and driving long-term value for both clients and the organization. With a comprehensive understanding of the customer lifecycle, Michelle leads a dedicated team that excels in onboarding, implementation, and ongoing account management. Her strategic approach focuses on enhancing customer satisfaction and retention, ensuring that clients not only achieve their immediate goals but also realize the full potential of the Productiv platform.
Under Michelle's leadership, the Customer Success team has initiated several key projects aimed at deepening customer relationships and fostering advocacy. By leveraging web analytics and CRM tools, her team analyzes customer behavior and feedback, enabling them to tailor solutions that meet specific needs. This data-driven approach not only enhances the customer journey but also drives mutual revenue growth, as satisfied customers are more likely to renew and expand their partnerships.
Michelle’s expertise in sales operations and analytical skills empowers her to mentor her team effectively, instilling a culture of continuous improvement and proactive engagement. Her strong business acumen and relationship-building capabilities have been instrumental in establishing Productiv as a trusted partner in the industry. As she continues to innovate within the Customer Success domain, Michelle remains committed to ensuring that every touchpoint in the customer journey is optimized for success, ultimately contributing to the overall growth and sustainability of Productiv.
Senior Manager, Customer Success at Adobe in March 2025 to Present
Head of Customer Success at Productiv in May 2023 to September 2024
Vice President of Customer Success at BANYAN in June 2022 to January 2023
Head of Strategic & Enterprise Account Management at Fast in June 2021 to April 2022
Senior Director, Strategy & Integrations at Channel Bakers in August 2020 to June 2021
Head of Customer Success - Retail Accounts at Adobe in May 2017 to April 2020
Manager, Customer Success at Adobe in January 2016 to May 2017
Manager, Customer Success at Adobe in December 2014 to January 2016
Principal Customer Success Manager at Adobe in October 2014 to December 2014
Senior Account Manager at Adobe in July 2011 to October 2014
Account Manager at Omniture in July 2008 to July 2011
Director of Merchandising at Buy.com in October 1999 to June 2008
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Leadership Development
Executive Relationships
Start-ups
CSAT
Business-to-Business (B2B)
Customer Advocacy
Project Management
Team Building
Client Relations
Account Management
Digital Marketing
E-commerce
Customer Success
Analytics
Online Marketing
Web Analytics
Marketing
Online Advertising
Merchandising
Sales
Sales Operations
Recruiting
Onboarding
Customer Relationship Management (CRM)
Hiring
Analytical Skills
Enterprise Software
SaaS
Software as a Service (SaaS)
Microsoft Outlook
Microsoft Excel
Management
Leadership
Strategic Partnerships
Team Leadership
Coaching
Mentoring
Interpersonal Skills
Communication
Business Acumen
People Management
Client Services
Talent Management
Omniture
Enablement
Renewal Retention
Relationship Building
Diversity & Inclusion
Change Management
Strategy
Organizational Leadership
Retail
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Discover more about AdobeWhat is Michelle Seitz email address?
Email Michelle Seitz at [email protected] and [email protected]. This email is the most updated Michelle Seitz email found in 2026.
What is Michelle Seitz phone number?
Michelle Seitz phone number is +18284210725 and +15137799309.
How to contact Michelle Seitz?
To contact Michelle Seitz send an email to [email protected] or [email protected]. If you want to call Michelle Seitz try calling on +18284210725 and +15137799309. (updated on October 29, 2024)
What is Michelle Seitz net worth?
Michelle Seitz has an estimated net worth of $750,000 to $999,999
What company does Michelle Seitz work for?
Michelle Seitz works for Adobe
What is Michelle Seitz's role at Adobe?
Michelle Seitz is Senior Manager, Customer Success
What industry does Michelle Seitz work in?
Michelle Seitz works in the It Services And It Consulting industry.
Michelle Seitz Email Addresses
Michelle Seitz Phone Numbers
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