Michelle Nowak
Chief Product Officer - Head of Product Management at Consultant | Charlotte, North Carolina, United States
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As the Chief Product Officer and Head of Product Management at AwareX, Michelle Nowak is at the forefront of revolutionizing the Digital Customer Engagement (CX) landscape. With her extensive experience in both on-premise and SaaS software solutions, Michelle has successfully crafted a vision and strategic roadmap for the company’s innovative CX Suite. Her focus on persona-based, multi-experience customer engagement ensures that interactions are seamless across various digital touchpoints, including apps, chatbots, and virtual assistants. This approach not only enhances user experience but also drives customer loyalty and retention, contributing significantly to the organization’s bottom line.
Michelle’s leadership is characterized by her hands-on, results-oriented methodology, which she applies through the Product Management Life Cycle. By employing this framework, she has effectively managed large-scale, complex cross-functional projects that have generated millions in revenue. Her strong financial acumen allows her to align product strategies with overarching business goals, ensuring that both top and bottom-line profitability are prioritized.
In addition to her strategic vision, Michelle excels in fostering team performance and organizational development. Her skills in solutions engineering and conflict management enable her to navigate challenges effectively, while her insights into client contact and product lines ensure that AwareX remains competitive in a rapidly evolving market. As she continues to lead the charge in enhancing customer engagement, Michelle Nowak is not just shaping the future of AwareX but also setting new standards in the technology industry.
Chief Product Officer - Head of Product Management at Consultant in July 2021 to August 2024
VICE PRESIDENT GLOBAL SERVICES AND SOLUTIONS at CSG in January 2018 to May 2021
Vice President, Product Management, Global BSS Solutions and Services at CSG in January 2013 to December 2017
Global Head of Solutions and Strategy at NEC at NetCracker in April 2010 to November 2012
Vice President, Product Business Unit - Strategy, Development and Management at Amdocs (Formerly DST Innovis) in July 2005 to April 2010
VP Product Management and Marketing at DST Innovis (Acquired by Amdocs) in April 2002 to July 2005
Founder and Vice President Product Management at InfoDirections in January 1996 to April 2002
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Software Business
Executive Team
Enterprise Networking
Annual Planning
Business Insights
Managing Large Budgets
P&L Management
Employee Learning & Development
Courtesy
Client Contact
Business Reviews
Sales Development
Product Life Cycle
Objectives and Key Results (OKRs)
Assessment
Constructive Feedback
Product Delivery
Pricing Strategy
Market Penetration
Data-driven Decision Making
Evangelism
Clear Vision
Transparency
Product Lines
Customer Interaction
Executive Visibility
Release Notes
Customer Engineering
Solution Implementation
Value Propositions
Solutions Engineering
Project Delivery
Organizational Strategy
Driving Results
Customer Success
Acquisition Integration
Professional Services Automation
Conflict Management
Statements of Work (SOW)
C Suite
Market Research
Concept to Launch
Operational Excellence
Strategic Services
Succession Planning
Customer Satisfaction
Annual Budgeting
Team Performance
Outsourced Solutions
Organizational Vision
Strategic Communications
Financial Results
Long-term Vision
Workload Prioritization
Resource Allocation
Data Analytics
User Experience (UX)
Analytics
Business Ideas
Statutory Accounting Principles (SAP)
Wireframing
Product Marketing
Competitive Landscape
Voice of the Customer
Business Requirements
Product Design
Customer-Focused Service
Product Leadership
Design Management
Team Management
Market Analysis
Problem Solving
Key Performance Indicators
Communication
Professional Services Delivery
Product Lifecycle Management
Presentation Skills
Pre-launch
New Product Rollout
Customer Communication
Coordinating Skills
Communications Management
Marketing
Organizational Development
Product Management
Strategic Planning
Business Planning
Business Process Management
Continuous Improvement
Public Relations
Requirements Management
Solutions Marketing
Solution Selling
Leadership
Cross-functional Team Leadership
Strategic Leadership
Telecommunications
Go-to-market Strategy
Pre-sales
Thought Leadership
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Discover more about ConsultantWhat is Michelle Nowak email address?
Email Michelle Nowak at [email protected] and [email protected]. This email is the most updated Michelle Nowak email found in 2026.
What is Michelle Nowak phone number?
Michelle Nowak phone number is +17046269007 and +13032003320.
How to contact Michelle Nowak?
To contact Michelle Nowak send an email to [email protected] or [email protected]. If you want to call Michelle Nowak try calling on +17046269007 and +13032003320. (updated on November 04, 2024)
What company does Michelle Nowak work for?
Michelle Nowak works for Consultant
What is Michelle Nowak's role at Consultant?
Michelle Nowak is Chief Product Officer - Head of Product Management
What industry does Michelle Nowak work in?
Michelle Nowak works in the Software Development industry.
Michelle Nowak Email Addresses
Michelle Nowak Phone Numbers
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