Michael Wallace
Director, Strategic Vendor Management at AAA Club Alliance | Batavia, Ohio, United States
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As the Director of Strategic Vendor Management at AAA Club Alliance, Michael Wallace plays a pivotal role in shaping the future of the organization's roadside assistance service delivery network. With a robust background in managing a diverse team of Market and Territory Managers, he has successfully overseen a network of approximately 300 vendors across multiple states, ensuring that Club members receive timely and efficient emergency roadside assistance. Michael’s leadership is characterized by a strong focus on performance metrics, budget management, and employee development, which has been instrumental in driving operational excellence and enhancing service quality.
In his current role, Michael leads strategic planning initiatives that align with the long-term success of AAA’s automotive lines of business. His expertise in project planning and team building enables him to foster a collaborative environment that encourages innovation and continuous improvement. By leveraging his skills in telecommunications, networking, and dispatching, he ensures that the service delivery network operates seamlessly, meeting the evolving needs of members.
Michael's commitment to member relations is evident in his proactive approach to vendor management, where he emphasizes the importance of quality partnerships and effective communication. His ability to analyze performance metrics not only helps in identifying areas for improvement but also in recognizing high-performing vendors, ultimately enhancing the overall member experience. With a keen eye for budget management, Michael ensures that resources are allocated efficiently, driving both cost-effectiveness and service excellence. As AAA Club Alliance continues to navigate the complexities of the automotive service landscape, Michael Wallace remains a key figure in steering the organization toward sustained growth and innovation.
Director, Strategic Vendor Management at AAA Club Alliance in March 2015 to Present
Looking for the next great oportunity at None in January 2017 to Present
Experienced Director at None at this time in September 2017 to Present
Director Of Operations at None in January 2017 to April 2018
Looking for that next great opportunity at None in January 2017 to April 2018
None at None at this time in September 2017 to September 2017
Available at None-cr in September 2017 to September 2017
Available Operations Director at None-cr in September 2017 to September 2017
Experienced Director / Department Head at None in September 2017 to January 2017
Experience Director / Department Head at None in January 2017 to January 2017
Experienced Director / Department Head at None in January 2017 to January 2017
Director - OSP Engineering at Cincinnati Bell in January 2013 to December 2014
Director - Planning & Engineering at Cincinnati Bell in November 2011 to January 2013
Director - OSP Engineering, Construction, & Planning at Cincinnati Bell in June 2010 to November 2011
Director - Field Repair at Cincinnati Bell Telephone in August 1997 to November 2011
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Telecommunications
VoIP
IPTV
Vendor Management
Telecommunications Engineering
Telecommunications Management
Operations Management
Networking
Wireless
Managed Services
Project Management
Project Planning
Management
Supervisory Skills
DSL
Telephony
Optical Fiber
Copper Cabling
Fiber Optic Cable
Outside Plant
Dark Fiber
Microsoft Office
IP
Leadership
Ethernet over Copper
Product Management
SIP
Customer Satisfaction
MS Office Suite
Labor Issues
Union Environment
Contractor Management
Contractor Selection
Job Coaching
Interviewing Skills
Team Building
Member relations
Performance Metrics
Territory Management
Dispatching
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Discover more about AAA Club AllianceWhat is Michael Wallace email address?
Email Michael Wallace at [email protected]. This email is the most updated Michael Wallace email found in 2026.
How to contact Michael Wallace?
To contact Michael Wallace send an email to [email protected]. (updated on September 13, 2024)
What company does Michael Wallace work for?
Michael Wallace works for AAA Club Alliance
What is Michael Wallace's role at AAA Club Alliance?
Michael Wallace is Director, Strategic Vendor Management
What is Michael Wallace's Phone Number?
Michael Wallace's phone (216) ***-*678
What industry does Michael Wallace work in?
Michael Wallace works in the Leasing Real Estate industry.
Michael Wallace Email Addresses
Michael Wallace Phone Numbers
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