Michael Umbro

Franchisee at European Wax Center | New Jersey, United States

About Michael Umbro

Michael Umbro is an accomplished Franchisee at European Wax Center, where he leverages his extensive experience in the health, wellness, and fitness industry to drive business success and enhance customer satisfaction. With a strong foundation in sales and customer relationship management (CRM), Michael excels in creating a welcoming environment that prioritizes client needs while fostering team collaboration. His expertise in negotiation and contract management has been instrumental in securing favorable agreements that benefit both the franchise and its clientele.

At European Wax Center, Michael is currently spearheading key projects aimed at expanding the franchise’s footprint and enhancing operational efficiency. His strategic approach to new business development has led to the successful launch of several new locations, providing communities with access to high-quality waxing services. Michael is also dedicated to training and mentoring staff, ensuring that each team member embodies the brand's commitment to exceptional service and professionalism.

In addition to his franchise management responsibilities, Michael is adept at utilizing telecommunications and unified communications technologies to streamline operations and improve customer interactions. His skills in team building and management are complemented by a keen understanding of the wellness industry, allowing him to implement innovative marketing strategies that resonate with a diverse clientele. As he continues to navigate the evolving landscape of the health and wellness sector, Michael remains focused on delivering unparalleled experiences that keep customers returning to European Wax Center.

Michael Umbro Work