Michael Tolk's Email Addresses & Phone Numbers

Global Vice President, Senior Digital and Transformation Partner @ Genpact Genpact is a global professional services firm with 70,000+ employees around the world. Originally spun off from GE, it drives digital-led innovation and digitally-enabled intelligent operations for Global FORTUNE 500 clients.Digital Partner responsible for growing the Global Digital Transformation business for clients. This entails building Digital revenue...

Global Vice President, Senior Digital and Transformation Partner @ Genpact Genpact is a global professional services firm with 70,000+ employees around the world. Originally spun off from GE, it drives digital-led innovation and digitally-enabled intelligent operations for Global FORTUNE 500 clients.Digital Partner responsible for growing the Global Digital Transformation business for clients. This entails building Digital revenue through value led relationships at CxO levels and driving Customer Success while bringing to bear Genpact's CORA platform with AI, Advanced Analytics , Machine Learning, and Robotics Process Automation, combined with Genpact's Intelligent Operations capabilities From 2018 to 2019 (1 year) Vice President, Technology Practice Leader @ Kelly Greater BostonGlobal Digital Leader and General Manager @ DXC Technology From 2019 to 2020 (1 year) Greater Boston AreaAVP, Partner - Global Sales Transformation Leader @ Cognizant Technology Solutions Provided executive-level transformation leadership in building revenue, with a track record of continually exceeding cross-vertical sales quota, successfully delivering large scale programs, and driving overall improvement of a global company. Client / Delivery Partner accountable for establishing new National Sales accounts and leading new and existing large scale engagements across multiple vertical segments (Healthcare, Retail, Insurance, Financial, and Life Sciences)Lead the National Sales and Delivery strategy and implementation for the practice across Healthcare, Life Sciences, Insurance, Finance, and Retail.Expertise:Business Transformation Technology Transformation Complex Program ManagementEnterprise Program Management Office ImplementationPortfolio Management Business Strategy and Process Improvement Change ManagementPost Merger Integration Outsourcing Enterprise Resource Planning Client Relationship Management From 2011 to 2017 (6 years) Chief Information Officer @ NextCare Accountable for managing a comprehensive managed services department across Nextcare , which includes 62 clinics, in 9 states nationwide, and supporting a customer base of over 1200 employees. Managed all aspects of IT, to include Data Center and backup, application development (Nextgen EMR/EPM, Great Plains financial, SharePoint, and SQL development), account management, service management and help desk. From 2009 to 2011 (2 years) Enterprise Business and IT delivery executive @ AAA Northern California, Nevada & Utah • Responsible for the Enterprise Business and IT Program design and delivery, Release Management, and the centralized resource model (371 Resources and $62,000,000 budget) supporting over 1,000 associates. Worked with the Partner Vendors to define the most effective onshore offshore model resulting in a 30% reduction in blended rate with year over year. From 2008 to 2009 (1 year) Associate Vice President - Enterprise Solution Delivery @ Nationwide Financial • Successful managed the Enterprise Solution Delivery division at Nationwide which included the Enterprise Program Management Office, several integrated applications (including clarity), methodology platform, enterprise competency areas for test, solutions analysis, and project management, and a standardized quality management and PM methodology • Responsible for the implementation / operational maintenance of a comprehensive enterprise program methodology to increase project throughput and on time / on budget project delivery. From 2006 to 2008 (2 years) Associate Partner - National Technology Sales and Delivery @ Citihub • Managed the design and implementation of the Infrastructure Re-branding program within a global investment bank for infrastructure and application development. • Managed the development and implementation of a Global Project Management Framework (Governance and Integration) throughout a global financial services company. This project was accomplished within a 3-month timeframe for implementation to over 200 global project managers.• Development of a Post-Merger Global PMO of a global financial services company to identify over 500 million of productivity savings for each of the technology towers over a 3-year period. From 2004 to 2006 (2 years) Director, Enterprise Technology Delivery @ Diageo Directed the development and implementation of an efficient program management and business process structure, aligned with strategy, for a major transformation and organization restructuring (Post Merger) program in a 4-month period which contributed to over $50M in savings. • Directed the design, development, and implementation of a NA IS Program Management Office, which contributed several Million in indirect savings, and the reduction of non-value added projects and project overruns within a 6-month time frame.• Developed and implemented a national project management training curriculum to provide over 23 training classes to a population of several thousand employees within a 6-month period. From 2002 to 2004 (2 years) Director, Enteprise Business and Technology Delivery @ Elan Pharmaceuticals • Developed and implemented Business and IT Program Initiatives across four operational sites in Europe and North America. • Comprehensive design and roll out of the regional project management office framework (developed internally) to 5 Elan sites which included a standard project methodology and process, assessment of portfolio priorities, establishment of site portfolio committees, and transparency of resource management capabilities From 2001 to 2002 (1 year) Director - Enterprise Technology Solution Delivery @ ING • Directed the development of several enterprise business and IT program management initiatives within an international financial services company. Responsible for the leadership, integration, governance, prioritization, and tracking of all projects across the enterprise (over $140M and 46 projects). • Lead the transformation program for consolidation (merger) of three companies within an 8-month period. From 1998 to 2001 (3 years) Principal - Strategy and Transformation @ Capgemini Principal responsible for P&L ownership, resource development, practice growth and thought leadership for key BFS and Insurance clientsLead large multi-year enterprise transformation initiatives for leading clients. Reported to Steering CommitteeDirected the development and implementation of a comprehensive Corporate Program management office for a Major Insurance company to integrate, standardize and manage all corporate programs / projects throughout the enterprise. • Directed the development and implementation of a corporate program management office /structure for a major Utility company, specifically regarding solutions for the Year 2000 problem. Other projects within this program included Oracle, Telecom, PC/ LAN/. Wan, Microwave, Energy Production, Mainframe, and Service Operations. From 1997 to 1998 (1 year) Manager -IT Sales and Delivery @ KPMG Peat Marwick Successfully led the development of a start-up public services consulting practice, which included proposal, negotiation, staffing, and managing multiple engagements. These engagements included strategic planning, sales / marketing, outsourcing, program management, contract negotiation, BPR, P&L accountability, and requirements definition in San Antonio, Texas as well as managing projects regarding the Base Realignment and Closure (BRAC) activities at Kelly AFB From 1995 to 1997 (2 years) Captain - Senior Program Manager and Flight Operations @ US Army • Project Leader / Facilitator for the Medical Business Re-engineering Initiative which was comprised of 7 senior level managers. Responsible for the redesign of the organizational structure / business processes within the Army Medical Department, as well as determining outsourcing options for several organizational functions • Managed several flight personnel and responsible for the flight training program, operations, and the flying hour budget program for several UH-1 helicopters, aircraft and equipment. • Awarded the Air Combat Medal, Southwest Asia Service Medal, Liberation of Kuwait Medal and Army Commendation Medal From 1988 to 1995 (7 years)