Michael Fong
Restaurant Manager at Hilton Grand Vacations | Greater Orlando
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Michael Fong serves as the Director of Food and Beverage at Mystic Dunes Golf Resort and Clubhouse, a premier property managed by Troon and owned by Hilton Grand Vacations. With over a decade of experience in the hospitality sector, Michael has honed his expertise in client relations, food and beverage service operations, and event management, making him a pivotal figure in enhancing the guest experience at this renowned resort. His role encompasses overseeing all aspects of food and beverage operations, from menu development and inventory management to staff training and customer relationship management (CRM).
At Mystic Dunes, Michael is currently spearheading several key projects aimed at elevating service excellence and operational efficiency. One of his notable initiatives includes the implementation of a state-of-the-art Point of Sale (POS) system, which streamlines transactions and enhances the overall dining experience for guests. Additionally, he is focused on optimizing inventory control processes, ensuring that the resort maintains a high standard of quality while minimizing waste.
Michael's creative approach to event management has also led to the successful execution of numerous high-profile events, ranging from corporate retreats to weddings, each tailored to meet the unique needs of clients. His strong supervisory skills and adeptness at multitasking enable him to lead a diverse team effectively, fostering an environment where service excellence is paramount. With a keen eye for detail and a tech-savvy mindset, Michael Fong continues to drive innovation and elevate the standards of food and beverage service at Mystic Dunes, ensuring that every guest leaves with lasting memories.
Restaurant Manager at Hilton Grand Vacations in December 2024 to Present
Director of Food And Beverage at Troon in March 2023 to December 2024
Restaurant Manager at 29 Grados in November 2022 to March 2023
Assistant General Manager at Monven Group in September 2021 to October 2022
Event Manager at Whoa Nelly Catering in August 2015 to February 2020
Event Captain at Haute Chefs Los Angeles in January 2017 to January 2020
Onsite Manager at Marvimon Productions in January 2018 to January 2019
Lead Banquet Bartender at Mr. C Hotels in February 2012 to October 2016
Catering/Events Coordinator at Independent Consultant in January 2012 to January 2015
Restaurant Supervisor at Banyan's Restaurant & Bar in January 2005 to January 2007
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Customer Relationship Management (CRM)
Food & Beverage
Customer Retention
Event Management
Marketing
Catering
Front Office
Inventory Management
Inventory Control
Project Coordination
Facility Management (FM)
Food Safety
Restaurant Operations
Microsoft Office
Mac
Adobe Photoshop
Adobe Illustrator
Final Cut Pro
Point of Sale (POS) Systems
QuickBooks
Team Management
Management
Customer Service
Supervisory Skills
Time Management
Organization Skills
Leadership
Training
Teaching
Client Relations
Business Relationship Management
Staff Development
Skilled Multi-tasker
Written Communication
Interpersonal Communication
Emotional Intelligence
Hospitality
Tech-savvy
Media
Business Operations
Service Operations
Vendor Contracts
Facilities Operations
Inventory Planning
Calendaring
Salesforce Training
Diversity & Inclusion
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Discover more about Hilton Grand VacationsWhat is Michael Fong email address?
Email Michael Fong at [email protected]. This email is the most updated Michael Fong email found in 2026.
How to contact Michael Fong?
To contact Michael Fong send an email to [email protected]. (updated on October 29, 2024)
What company does Michael Fong work for?
Michael Fong works for Hilton Grand Vacations
What is Michael Fong's role at Hilton Grand Vacations?
Michael Fong is Restaurant Manager
What is Michael Fong's Phone Number?
Michael Fong's phone (**) *** *** 103
What industry does Michael Fong work in?
Michael Fong works in the Business Consulting And Services industry.
Michael Fong Email Addresses
Michael Fong Phone Numbers
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