Melissa's Email & Phone Number

🎓 Education

Melissa Vergonio received her B.S. from the University of San Francisco in 2016. After a year of research and working in a research lab, she completed her internship in a company that manufactures semiconductors. Melissa has experience in business and organizational behavior and has been working to improve team dynamics and strategy for her last four years. Her research focus has been on how team members can work together to achieve organizational goals.

💡 Technical & Interpersonal Skills

Melissa is a reliable, experienced, and objective individual who can successfully help your business with a range of projects. Her skillsETT, the ability to work independently, and the ability to problem-solve quickly make her a perfect fit for any business. Melissa has worked in a variety of different positions, including senior client services associate, customer success and sales operations, and collaborator with the leadership team to develop a team of over 35 professionals who provide first class service both in the US and internationally.In her work experience, Melissa has been able to use her skillsETT to quickly identify market growth opportunities and create a plan to implement strategies to capture new clients. She is also able to build relationships with existing clients by educating them on the product and how to use it. Additionally, she is able to speak to up to about 50 clients a week on product updates or usage, and create blogs that share knowledge on the product and sales.Most importantly, through her work with MOSSA LLC. as Client Service Associate (Myriad Women's Health, formerlyCounsyl, Inc.), Melissa has been able to achieve surpassing requirements for cases closed on average in just one year and three months. In addition, she has also held training classes to onboard new CSAs and assisted and lead event planning for the entire department. Consequently, if you are in need of an experienced and reliable individual who can provide top-quality service, Melissa is the perfect candidate for you.