Meg Rider
Director, Patient Experience at THOMAS JEFFERSON UNIV HOSP | Philadelphia, Pennsylvania, United States
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Meg Rider is a seasoned leader with over 30 years of experience in enhancing patient experience and driving customer service initiatives at Thomas Jefferson University Hospitals. As the Director of Patient Experience, she plays a pivotal role in shaping the service culture of the organization, ensuring that every interaction contributes to improved satisfaction results across diverse customer groups. Meg's extensive background in project and program management equips her with the skills necessary to oversee all facets of patient experience, from strategic planning and budget analysis to the implementation of innovative solutions that address patient needs.
In her current role, Meg leads key projects aimed at elevating patient services and concierge services, focusing on creating a seamless and compassionate experience for patients and their families. Her expertise in grievance management allows her to effectively address concerns and implement changes that enhance overall satisfaction. Meg is also dedicated to fostering a culture of excellence through team leadership and training, empowering staff to deliver exceptional service.
Her proficiency in program development and public speaking enables her to advocate for patient-centered care initiatives, while her skills in social media and marketing help to engage and inform the community about the hospital's services. Meg Rider's commitment to continuous improvement and her ability to navigate complex challenges make her a vital asset to Thomas Jefferson University Hospitals, where she is dedicated to transforming the patient experience into one that is not only satisfactory but also memorable and meaningful.
Director, Patient Experience at THOMAS JEFFERSON UNIV HOSP in June 2024 to Present
Director Of Guest Relations at Thomas Jefferson University Hospitals in January 2021 to May 2024
Guest Relations, Spiritual Care and Volunteer Services Manager at Magee Rehabilitation in November 2010 to January 2021
Director of Events and Communications at MANNA (Metropolitan Area Neighborhood Nutrition Alliance) in August 2004 to October 2010
Public Relations and Event Planning Associate at Fleischman Gerber & Associates in April 2000 to August 2004
Senior Research Assistant at University of Pennsylvania in September 1998 to April 2000
Recording Studio Manager at Third Story Recording Studio in March 1997 to August 1998
Store Manager at Walden Book Company, Inc in September 1989 to March 1997
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What is Meg Rider email address?
Email Meg Rider at [email protected] and [email protected]. This email is the most updated Meg Rider email found in 2026.
What is Meg Rider phone number?
Meg Rider phone number is +12153131903 and +12672164368.
How to contact Meg Rider?
To contact Meg Rider send an email to [email protected] or [email protected]. If you want to call Meg Rider try calling on +12153131903 and +12672164368. (updated on October 30, 2024)
What is Meg Rider net worth?
Meg Rider has an estimated net worth of -$2,499 to $2,499
What company does Meg Rider work for?
Meg Rider works for THOMAS JEFFERSON UNIV HOSP
What is Meg Rider's role at THOMAS JEFFERSON UNIV HOSP?
Meg Rider is Director, Patient Experience
Meg Rider Email Addresses
Meg Rider Phone Numbers
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