Maya Erez-Levy
Head of Headquarters & Operations, Customer experience, Customer service and Sales support at Cellcom | Bachan, Center District, Israel
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Maya Erez-Levy serves as the Head of Headquarters at Cellcom, where she plays a pivotal role in shaping the company's customer experience, customer service, and sales support strategies. Reporting directly to the VP of the Business Division, Maya oversees a diverse team comprising five department managers, over ten team leaders, and more than 100 employees. Her leadership is instrumental in defining long-term strategic goals and translating the company's vision into actionable plans that drive operational excellence and revenue growth.
With her extensive background in operations, commercial strategy, and customer experience, Maya is adept at initiating and driving programs that enhance customer satisfaction while directly contributing to the bottom line. Her expertise in business analysis and project management allows her to implement process improvements that streamline operations and elevate service delivery. As a key member of the executive leadership team, she collaborates closely with other senior managers to ensure that the organization remains agile and responsive to market demands.
Maya's commitment to operational excellence is evident in her ability to foster a culture of continuous improvement within her teams. By leveraging her skills in management consulting and PMO, she effectively aligns departmental objectives with the overarching business strategy, ensuring that every initiative is geared towards maximizing customer value and driving sustainable growth. Her strategic vision, combined with her hands-on approach to leadership, positions her as a transformative force within Cellcom, dedicated to enhancing both customer experience and organizational performance.
Head of Headquarters & Operations, Customer experience, Customer service and Sales support at Cellcom in September 2022 to Present
Head of Digital Program & Innovation Forum Member at mifal hapais in September 2020 to September 2022
Chief Of Staff & Head Of Operations at Cellcom in December 2017 to September 2020
Revenue growth & Operations Director at Cellcom in December 2014 to December 2017
| Founder & Owner | Maya’s Hotdogs, Costa Rica at Self-employed in December 2013 to December 2014
Director of Planning & control at Cellcom in December 2010 to December 2012
Organization & Methods and Operations Director at Cellcom in December 2005 to December 2010
Business Account Manager and Team Leader at Cellcom in December 2003 to December 2005
Corporate Attorney at Wolf Ichilov & co, Law Offices in December 1997 to December 2003
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Performance Management
Performance Improvement
Business Development
Operational Strategy
Customer Experience
Strategic Planning
Business Analysis
Business Planning
Project Management
Management
Leadership
Sales Operations
Customer Service
Debt Collection
Business Process
Process Improvement
Budgets
Management Consulting
PMO
Operational Excellence
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Discover more about CellcomWhat is Maya Erez-Levy email address?
Email Maya Erez-Levy at [email protected]. This email is the most updated Maya Erez-Levy email found in 2026.
How to contact Maya Erez-Levy?
To contact Maya Erez-Levy send an email to [email protected]. (updated on October 30, 2024)
What company does Maya Erez-Levy work for?
Maya Erez-Levy works for Cellcom
What is Maya Erez-Levy's role at Cellcom?
Maya Erez-Levy is Head of Headquarters & Operations, Customer experience, Customer service and Sales support
What is Maya Erez-Levy's Phone Number?
Maya Erez-Levy's phone (**) *** *** 360
What industry does Maya Erez-Levy work in?
Maya Erez-Levy works in the Wireless Services industry.
Maya Erez-Levy Email Addresses
Maya Erez-Levy Phone Numbers
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