Matt Victor

General Manager at Best Western® Hotels & Resorts | Eugene, Oregon, United States

About Matt Victor

Matt Victor is an accomplished General Manager at Best Western® Hotels & Resorts, where he leverages his extensive experience in the hospitality industry to oversee the operations of three hotels. With a strong background in Catering, Budgeting, Food & Beverage, and Sales, Matt has cultivated a reputation for driving operational excellence and enhancing guest experiences. His expertise in hotel revenue management allows him to effectively set pricing strategies and forecast revenue, ensuring that each property meets its financial goals while maintaining high service standards.

In his role, Matt conducts regular briefings and meetings with department heads, fostering a collaborative environment that encourages innovation and accountability. His commitment to compliance with hotel operating controls, standard operating procedures (SOPs), and service standards is unwavering, as he believes that consistency is key to delivering exceptional customer service. Matt is also adept at managing key property issues, including capital projects, which are crucial for maintaining the hotels' competitive edge in a dynamic market.

With a Bachelor of Applied Science in Sociology from the University of Oregon, Matt brings a unique perspective to his leadership style, understanding the importance of human connection in hospitality. His skills in revenue analysis, menu costing, and wine tasting further enhance the dining experience for guests, while his sales management acumen drives profitable growth. Through his strategic vision and hands-on approach, Matt Victor continues to elevate the Best Western brand, ensuring that each hotel not only meets but exceeds guest expectations.

Matt Victor Work