A solution minded and results driven DevOps engineer with significant experience in system design and integration working in multiple roles. Extensive experience releasing and supporting products and services either on premise or in the cloud. Well versed running Cloud Services as a Service Provider as well as implementing products and services as a Cloud consumer. Equally comfortable with leading a team and serving as a member of a team. Passionate about the customer and willing to go to the extra mile to see that the customer is taken care of, while being realistic about resources and timelines. Loves working on a team and the diversity that comes with it, at the same time a huge advocate of morale. The things that really excite me and that I am passionate about are the evolving role of DevOps and helping to drive efforts that improve the customer experience. Platforms- Traditional 2 and 3 Tier, Hybrid Cloud Models, Cloud (Azure, AWS/EC2) Databases - SQL Server, Oracle, DB2, Sybase, Informix, NoSQL, MySQL, Tools - Visual Studio, Wireshark, DB Artisan, Erwin, Fidler, CMS (Octopus) Operating Systems - WinX, UNIX, Mainframe, VMS, AS400, MVS Monitoring - SCOM, Keynote, Gomez, TMF, GSM Networking - Subnetting, ACL’s, F5’s, Cisco 3750, 3845, ASA, Juniper Firewalls, Tipping Points, OSPF, BGP, BIGIP, Level3

Systems Engineer @ *Initial Focus was E2E Incident Management *Piloted Nectar Network Monitoring *Stabilized Database Back End for Online, Dedicated, On Prem and GCC. *Moved to Infrastructure team to assist in Product improvement *Received Top Secret Security Clearance for ATF work. *Improved Database Performance across product. *Stabilized Always On Implementation. *Migrated Database Infra to the Cloud (Windows Azure, Azure SQL) *Currently rewriting all Skype For Biz stored procs. *Currently automating Database Remediation via powershell. From January 2015 to Present (1 year) Systems Engineer @ Awards: 2 Product Shipping Awards *Implemented RCSI Across BE's, significantly reducing deadlocks and improving customer performance. *Partnering with PM top Prioritize bugs for minor releases, and was part of the team responsible for reviewing features for operational readiness prior to coding. *Deployed Orion to all of Asia. Lead on the implementation of the CRM Service Intelligence. *Logging approximately 40 product bugs, and had about 75% of bug fixes make it into the CRM Online product. *Sought after SQL SME for Performance. *Reworked CRM Customer Notification feature to improve throughput from 150 customers per hour to 5200 customers per hour. ----Technical Lead for a v team of 7 people, accomplishing the Following big ticket items---- *Completely reworked E2E CRM monitoring. *Moved CRM Monitoring from Up/Down to an interdiction philosophy. *Implemented Thousand Eyes. *Automated SQL Always On Problem Remediation. *Migrated Alerting to the Cloud (Windows Azure). *Pet Project: Tap into CRMs' vast swathes of data, make sense of it, and action on it..Big win for the customer who benefited immensely by the patterns that came to light while reviewing Big Data. From June 2013 to January 2015 (1 year 8 months) Systems Engineer @ SQL Server 2008,SQL Server 2012, Server 2012, PowerShell and many others; Awards: 2 Product Shipping Awards *Executed DC Migration of all DOL Services without any downtime. *Implemented Fault Tolerance for PCI Payments System. *Migrated Dynamics Online to the Cloud (Windows Azure, Azure SQL). *Oversaw Acquired Asset Marketing Pilot, which later was integrated into CRM. *Migrated some Marketing Pilot assets to the Cloud (Amazon Web Services). *Implemented ITIL Incident Management System. *Implemented Global Load Balancing for HA and DR. *Migrated Backends off of Webstore and on to SQL Always On. From March 2011 to June 2013 (2 years 4 months) Lead Systems Engineer @ SQL Server 2008/2005, AutoPilot, Windows Azure, SQL Azure, PowerShell and many others; Awards: Gold Star, 4 Product Shipping Awards *Supported Dev in early editions of Microsoft Cloud, through the complete rewrite. *Embedded with Gateway team, consulted in scrums and tech reviews. *Built out 6 Data Centers (Chicago1, Dublin2, Dublin3, Singapore1, Amsterdam2 and HongKong1), including L2/L3 and machines. *Cross trained on all facets of Azure SQL (Clustering, Backend, FrontEnd, Network, Data Warehouse). *Technical Lead and point of escalation for Tier 4 product support team. *Lead and managed Deployment team. *Provided Weekly Conf Call training Sessions for Tier 3 support. *Implemented incident management for Azure SQL Database team. *Team SME on AutoPilot and Gateway. From January 2008 to March 2011 (3 years 3 months) Senior Application Developer @ SQL Server 2008/2005, Server 2003, 2008, VSTF, .Net Awards: Gold Star, IT Pro, 1 Product Shipping Award *Develop build automation *Tuned SQL Servers and SQL databases. *Extensive work in Query, View and Stored Proc tuning. *Created and Modified code via Design Change Requests (DCR). *Provided Data Modeling expertise. From April 2006 to January 2008 (1 year 10 months) Database Analyst @ *Consulted with Various PACCAR business groups on Application Development. *Modified data model as necessary. *Transitioned Data Model into DDL. *Implemented DDL. *Developed Funadmental Stored Procedures. *Maintained Databases across the following database platforms: AS400, OS/390, z/OS, HP-UX, Unix, Windows NT 4 *Supported Databases on the following DBMS's: SQL Server, Informix, Sybase, Oracle, DB2, IMS *Developed Applications toAutomate DBA Functions *Supported Citrix systems across the US. From May 2000 to April 2006 (6 years) DBA/Programmer @ *Migrated firm from VAX90 Practice Management to Great Plains. *Implemented Citrix across the MA network. *Developed small console applications to migrate and query data between VAX and SQL Server. *Implemented Cognos for OLAP., and built up some Cognos cubes for reporting. *Redeveloped entire firm wide reporting using Crystal Reports. *Developed UI for Crystal Reports. *Developed Asset Management Application in VB. *Consulted with Moss Adams clients on Y2K preparedness. *Assisted Moss Adams Clients in Y2K Migration. From September 1997 to May 2000 (2 years 9 months)

B.S, Computer Science @ University of Washington From 1995 to 1999 Matt Greenway is skilled in: Windows Azure, Visual Studio, Microsoft SQL Server, Analysis Services, Database Design, Network Engineering, Security+, C#, Project Management, SQL Azure, IaaS, .NET, Windows Server, Databases, Unix