Vendor Management Professional working closely with CEO, Senior Executives, Account Managers and Recruiters to solve a multitude of issues on a daily basis. Responsible for the operational direction, supplier strategy, process excellence and SLA adherence within the MSP programs that I manage. Using QuickBase – Online Contact Management System for Requisition Management, Submission Management, Account Management, Project Management, Daily Reporting, Weekly Reporting and Monthly Reporting. Managing the delivery and ongoing operations for high volume multiple Fortune 500/100 accounts and mid-level growing companies. Helping manage the workload of onshore recruiters and offshore recruiters at a National level & International level. Helped Upper Level Management evaluate best of breed Enterprise level staffing software consolidating 3 systems into 1 giving Iconma the edge over other staffing firms. The software we are evaluating is capable of integrating and automating all of our VMS systems, integrating all our Job boards, integrating our front office functions,capturing our recruiting cycle, 100's of reporting capabilities, adhoc reporting, streamlining our on-boarding process, documenting and tracking our sales cycle, back office accounting with all the bells and whistles to grow our company 5 fold.

Delivery Operations Lead @ Helping solve recruiting strategies and requirements coordination on a daily basis for my team of onshore recruiters & off shore recruiters Managing & assigning recruiter resources on a daily basis for junior level, mid -level & senior Level staffing opportunities. Helping direct a National team of recruiters & International team of recruiters who source, recruit, interview, place and on-board the top talent in the industries that we serve Tracking metrics on a daily, weekly, and monthly basis to assess the health of my accounts and making sure we are meeting the client's metrics Continuously monitoring my client's accounts for any needed process improvement and added recruiting resources or sourcing strategies that are needed Programming and generating daily, weekly, and monthly reports in QuickBase & Advanced Excel for the accounts I serve. Subject Matter expert & problem solver for a number of client/operational related issues including, Candidate Types (W2, Vendor, Visas, etc.), Markup, Onsite & Bill Rate details, Requirements, information needed for submittals (forms needed, RTR, eligibility, Tenure rules, special instructions, etc.), changing and tweaking the recruiting life cycle, updating process controls, and relaying system notifications and recruiting questions. Fieldglass reporting. Working with CEO, Vice Presidents, Training Coordinators, Director of Recruiting, Director of Operations, Account Mangers, On-shore recruiters & Off-shore recruiters to insure my accounts stay healthy with strongest recruiters being assigned to the proper requirements. Pipe-lining reoccurring requisitions & staying 2 steps ahead of the competition. From May 2014 to October 2015 (1 year 6 months) East Brunswick, NJAccount Manager & Recruiting Manager @ Promoted to Account Manager and Recruiting Manager. Spark Consulting is a subsidiary of Real Soft Inc. Managing direct clients such as Deloitte Consulting, Daiichi Sankyo, Pearson, Miami Children's Hospital, Metlife, United Copper Industries, Kolbenschmidt, Modern Industries Inc., EMC, MGM, Teradata and others. Managing onshore and offshore recruiters. Working on Senior Level W2 Contract, Corp-Corp and Direct Hire Positions. Mentoring Junior Recruiters. Load Balancing. MSP's include Alphahire.com, ZeroChaos, IQNavigator, Fieldglass, Beeline and others. Helped save over $15,000 a month in advertising costs while creating a comprehensive advertising plan, advertising over 700 jobs a month on major job boards. Documented the Account Manager Account Manager workflow, Account Manager process, Do's and Don'ts of an Account Manager. Workied closely with several different Program Manager s on a daily basis to make placements in their MSP programs. Met with Mid-level Management & Senior Level management at Daiichi Sankyo to foster relationships and gather requirements. Worked closely with Zero Chaos Program Manager & team to make sure Contractors were on-boarded & paid on time. From September 2013 to May 2014 (9 months) Cranbury NJTechnical & Scientific Recruiter @ Staffing Recruiter. Account Manager Duties included managing five accounts including MasterCard, NCR, Pfizer, ACS and ING. Managing and Mentoring onshore and offshore recruiters including resume formatting, expanding the search criteria, and allocating your time wisely. Prioritized jobs for onshore and offshore recruiters. Managed Jobs and assigning jobs in 5 different job portals. On-boarding candidates and resolving on-boarding issues with relationship managers at Pfizer, MasterCard, ING, ACS and NCR. Created Recruiter Training Material and helped design a Junior Recruiter Training Program that was tailored to fit Realsoft Inc. Documents I wrote included Basics in Recruiting, The Boolean Search, The Recruiting Life Cycle, Visa Status, The Onboarding Process, How to spot a liar, Asking the right questions, and Techniques to weed out liars. Conducted Junior Recruiter training for new recruits. Special Projects included Account Management for an Opera 5.0 Project, and large web development project recruiting for Architects, Project Managers and Product Managers, web developers, database developers, and production support for a Fortune 500 in the Hospitality Industry. From May 2013 to September 2013 (5 months) Cranbury, NJSenior Technical & Scientific Recruiter @ Manage recruiting initiatives for Senior Level IT positions in leading Pharmaceutical companies. ATS - Avionte. Sourcing tools - Talenthook. Using all major job boards for sourcing candidates. Recruiting specialties include Scientists, Information Technology Executives, Validation Analysts, Clinical Trials Management, Clinical Manufacturing, Accounting, Program Management, Project Management, Regulatory affairs, Quality Managers, Help Desk, Mobile Infrastructure and programming, Packaging, Supply Chain, Pharmaceutical Marketing, Web Development, Drug Safety Physicians, Epidemiologists, Scientists, Engineers, Directors, Project Managers, Business Analysts, Help Desk, Data Center Infrastructure, Server Administrators, DBA's, ERP, SAP Specialists, SAS Programmers, Bio Statisticians, Clinical Data Managers, Statistical Programmers, Clinical Trial Managers, Clinical Operations Consultants, Pharmacovigilance Specialist, Medical Writers, Regulatory Affairs Specialist, LIMS and StarLims Consultants, QA and Validation Engineers, Labeling Managers, SOP writers, Archivists, Adverse Event Reporting specialists, SEO, Web Developers, Java Developers, .net, BI, Data Warehousing and many more. From June 2012 to May 2013 (1 year) Union, NJScientific & Technical Recruiter @ Staffing Recruiter > Enterprise software systems include SAP, Oracle EBS, Oracle Financials, PeopleSoft, Microsoft, Siebel.JD Edwards, and Hyperion > Areas covered in Pharmaceutical/Life Sciences and the drug development process include pre-clinical trial and clinical trial phases 1 – 4. Focus is also on Pharmaceutical manufacturing jobs and the pharmaceutical manufacturing process including: production, supply chain management, logistics, operations and distribution. Accounting and Finance and IT jobs are also a specialty. > Specific areas include: Laboratory Personnel, Microbiologists, Epidemiologists, Ligand Binding Assays, Protein Engineering & DNA cloning, In Vivo and In Vitro Scientists, Ex Vivo Cell Biology, Virology, Histology and Necropsy, Clinical Research, Clinical Data Management, Drug and Safety, Regulatory Affairs and Compliance, Quality Assurance and Validation, Pharmaceutical labeling and Packaging, Third Party Vendor Management, Financial Analysts and Accountants, Legal and Administration. > Pharmaceutical core SAP Modules include: SAP Security, SAP SD, SAP MM, SAP PP, SAP QM, SAP FI CO, SAP WM, SAP PM, SAP HR, SAP FI-AA, SAP FI-GL, and SAP WF > Expertise in Pharmacovigilance(drug safety)/ R&D/ Manufacturing/ Life sciences area and recruitment in Pharmaceutical management systems like LIMS, AERS, Trackwise, ARISg, Documentum, LabWare Lims, SAS, SPSS, STATA, etc. From June 2011 to June 2012 (1 year 1 month) CEO @ Formation of Gem Obsessions LLC. Creating www.GemObsessions.com a high end jewelry website that will also display loose gemstones and diamonds. Created business relationships with wholesale diamond and Jewelry distributors. Powerful ecommerce website solution, optimization, and integration. PHP and MYSQL programming. Creating diamond search routine and database. Website integration with companies such as Froogle, Google Base, Yahoo Shopping, Shopping.com, ShopZilla, BizRate, Edgeio.com, mySymon.com, and many others. Formation of Jewelry Designs and costs based on labor and raw materials. From January 2008 to February 2012 (4 years 2 months) Recruitment and Trainer @ Government Recruiting - Accolades from direct manager and office manager. Established relationships with Mayoral Offices and Municipalities in Middlesex County and Warren County of New Jersey. Field Recruiting, dealing with Directors, Supervisors and mid-level Managers to obtain free space for training and testing for U.S. Census Bureau applicants. Worked on all phases of the recruiting life-cycle. Testing applicants for Census Job positions. Meeting with Community leaders and Community Organizations to help with the recruiting effort. Trained Managers and Recruiting Assistants on how to be a better Recruiting Assistant. Trained Field Level Supervisors, Crew Leaders, and Census Takers. From October 2008 to July 2009 (10 months) Consultant/Account Executive @ Real Estate Software Sales Examtek and Guru.net. Mortgage and Title Business Sales that tie into the Real Estate Software System. Pre Sales and Post Sales support. Created title marketing and mortgage marketing websites for Settlement Solutions Network. Prototype websites include nj-title.tripod.com and nj-mortgage.tripod.com. Created features and benefits document for the Examtek Real Estate Management System. Created a complete sales work flow diagram and action plan for the title customer relationship management system. Gave demonstrations and group presentations on the features and benefits of the Examtek System and the advantages of making money in Title. Worked directly with the CEO of Examtek, CEO of Settlement Solutions and Chief Marketing Officer of Settlement Solutions on strategic initiatives to increase sales and future market share. Started a new program with Keller Williams to insure 80 to 90 percent capture rate in Title Sales. Sold the most sophisticated intelligent web based, role based Real Estate Management Systems in the country. Obtained my Title Producer License for New Jersey. Worked out of my house and under minimal supervision. Helped identify and resolve software functionality issues with the client and the CEO of Guru.net. Responsible for identifying, contacting and establishing business relationships with Real Estate Business Owners in New York and New Jersey. Full product life-cycle sales support. From June 2007 to February 2008 (9 months) Account Manager/Direct Sales Representative @ Focus was on win-back customers in the surrounding townships of the Raritan Valley area. Selling Cable to the most difficult customers who have turned down cable products from phone representatives, mailers, and advertisements. Direct sales and FIOS training. From 2006 to 2007 (1 year) Consultant/Vice President of New Development/Recruitment @ Corporate Recruiting and Campus Recruiting - Co-managed the day to day operations of the company and helped manage over 30 agents. Responsibilities include advertising, recruiting, interviewing, hiring, training, lead generation, mortgages, troubleshooting problems and resolution. Improved agent retention by over 45%. Helped increase monthly revenues 400%. Helped sell 1 building worth over 2.1 million dollars and one co-op. Recruited Agents and Brokers out of the Manhattan School of Real Estate. From 2005 to 2006 (1 year) Consultant/Loan Officer/Recruitment @ Corporate Recruiting - Residential and commercial loan sales and mortgage lead generation. Recruited, screened, and interviewed new hires and conducted mortgage training. Created marketing and advertising on Monster and other internet sites. Recruited over 45 employees in 6 months for loan officer and loan originator positions. Received “Rising Star” award for Recruitment & Loan Origination. From 2005 to 2006 (1 year) Licensed Realtor @ Real Estate Sales. Designed and implemented a website with over $80 million worth of Manhattan real estate. Website real estate consulting for the CEO, COO of the company. Licensed Realtor. From 2003 to 2004 (1 year) Real Estate Agent @ Real Estate Rentals and Sales. Lead generation, client development, advertising. Averaged over $7,000 a month in commissions. Commendations from the CEO and COO. From 2002 to 2003 (1 year) Marketing Representative @ Metlife insurance and mutual fund sales. Developed a warm market, generated leads, interviewed clients as a Financial Services representative. From 2001 to 2002 (1 year) Senior Programmer Analyst @ Performed Y2K mainframe software upgrades. Designed the layout of the Information Technology department’s intranet pages; gathered and edited intranet content for the entire firm. Saved the company $50,000 a year by correcting the tax on aggregate reporting for plants in Alabama. From 1997 to 2000 (3 years) Consultant/ Business Analyst @ Worked closely with a team of Doctors and professionals to design an admissions system for the for the American Cancer Society Health Fair. The full life cycle system was budgeted as a $65,000 project. Feasibility study included project schedule, milestones and costs to set up and break down a peer-to-peer network. From 1999 to 1999 (less than a year) Consultant @ Project Lead MCI Billing Development and Testing - MVS Operating System, Cobol Programming, JCL. Managed a team of programmers in testing new billing modules for new MCI products. The applications for all projects were COBOL, DB2, CICS and VSAM. As team lead, was responsible for user interface, creating unit testing and providing test support negotiating the workload. As a team member wrote new programming modules. From 1996 to 1999 (3 years) Project Leader and Senior Programmer Analyst @ Project leader on the EDI Invoice Corporate Accounts Payable System. Programmer/Analyst for Macy’s refusal subsystem, and an EDI development project. Maintained legacy batch systems. From 1991 to 1994 (3 years) Programmer Analyst @ Wrote and tested conversion programs for the Patient Management System. From 1990 to 1991 (1 year) Project Leader - Programming Supervisor @ Installed accounts payable and purchase order software. Maintained, tested legacy banking and ATM systems. From 1989 to 1990 (1 year) Programming Supervisor/Trainer @ Programming Supervisor - Continuing Traffic Study, Worked closely with Users in the CTS Department and Cost department. Managed process to help justify a rate increase for the Trucking industry with the Department of Transportation in Washington. Supervised 2 programmers. Reporting was done in easytrieve. This was an OS environment, and applications were written in SAS, COBOL, CICS, and VSAM. From 1985 to 1989 (4 years)

SEO Search Engine Optimization @ Middlesex County College From 2010 to 2010 Silversmithing & Metalworking @ The Jewelers Studio From 2010 to 2010 PHP and MYSQL Certification @ Middlesex County College From 2008 to 2008 HTML, Advanced HTML, Perl, CGI Certification @ Kaplan Communications From 1999 to 1999 C programming class, Information Technology @ Dekalb Community College From 1994 to 1994 BBA, Management Information Systems @ University of Georgia - Terry College of Business From 1979 to 1984 Mark Oppenheim is skilled in: Diversity Recruitment, Technical Recruiting, Engineer Recruiting, Senior Technical..., SAP recruiting, Healthcare Recruitment, Government Recruiting, Staffing Services, Temporary Staffing, Staffing Industry, Training Staff, Executive Management, Software Project..., Web Project Management, Full SDLC, Recruting Life Cycle, Business Analysis, Commercial Mortgages, Financial Services, Consulting, Website Development, Web Design, PHP, MySQL, Flash, Dreamweaver, Photoshop, Excel, MS ACCESS, Word, Powerpoint, Group Presentations, Sales Management, Business Development, Sales, Direct Sales, Residential Mortgages, Director of Brokerage, Financial Services..., pharma recruiter, Pharmaceutical..., Biopharmaceuticals, Financial Services..., Real Estate Industry..., Mortgage Industry..., Human Factors..., Executive Recruiting, SEO, Recruiting, Microsoft Word