Maria Carolina Diaz, MSEM, CLSSBB's Email & Phone Number

💼 Past Experience

Business Process Optimization Manager od Spirit AirlinesBusiness Process Optimization Manager at Spirit Airlines is a position which is responsible forimprove the efficiency of business processes through the inhibition of waste, and improvement of performance.In ascending order of responsibility, this position includes but is not limited to:1) Planning, executing and waking up the engine of processes to optimize efficiency, accuracy and quality.2) Controlling communication and collaborationWithin and Across Business Teams to ensure that everyone understands and agrees with the company's vision and goals.3) Leading the development of green business processes4) Defining, developing and driving business cases for changing or improving business processes5) Allocating resources to optimize workflows and improve throughput.6) Determining customer needs and competitors through customer surveys, interviews and focus groups7) Constantly monitoring change in business processes to ensure that the requisite changes are made in a timely manner8) Supporting training and development for team members to enable them to continue achieving the company's vision and goals.9) Encouraging fast, accurate and Verification of Processes10)Deserving a " kaizen award " in order to Guatemalan coffee roasters (11) Ensuring that coffee beans & coffee equipment are of high quality, and that coffee beans are served fresh.12)Maintaining relationships with key customers and suppliers through continued product feedback, innovation and Beyond the Line relationshipsBusiness Process Optimization Manager at Spirit AirlinesBusiness Process Optimization Manager at Spirit Airlines is responsible forthe efficiency of business processes through the inhibition of waste.The entity whofunctionally contains this position is theconceptualization and deployment of Six Sigma waffle, process mapping, continuous improvement, lean manufacturing, value stream mapping, process standardization, kaizen, analysis, and logistics.The major responsibilities of this position include but are not limited to:1) Planning and implementing execution of business processes to optimize efficiency, accuracy and quality.2) Controlling communication and collaboration within and across business teams to ensure that everyone understands and agrees with the vision and goal of the company.3) Leading the development of green business processes4) Defining, developing and driving business cases for changing or improving business processes5) Allocating resources to optimize workflows and improve throughput.6) Determining customer needs and competitors through customer surveys, interviews and focus groups7) Constantly monitoring change in business processes to ensure that the requisite changes are made in a timely manner.8) Supporting training and development for team members to enable them to continue achieving the company's vision and goals.9) Encouraging fast, accurate and Verification of Processes10) DEServing a " kaizen award " in order to Guatemalan coffee roasters ( www.kaizen.com ), and coffee beans & coffee equipment being of high quality.11) Ensuring that coffee beans & coffee equipment are of high quality, and that coffee beans are served fresh.12)Maintaining relationships with key customers and suppliers through continued product feedback, innovation and Beyond the Line relationships.

🎓 Education

Maria Carolina Diaz is presently a Master of Science in Engineering Management from Florida International University, where she received her Certificate Lean Six Sigma Black Belt in January 2013 and her Masters of Science in Engineering Management from Florida International University in January 2014. Additionally, she holds a Bachelors of Science in Industrial/ Systems Engineering from Miami Dade College from January 2001 to January 2004.

💡 Technical & Interpersonal Skills

I have been in the business of customer service, manufacturing, and supply chain for the last five years. I am a senior industrial engineer and have worked in the field of business process optimization and cross-functional team leadership. I have also worked in the field of processes improvement, lean manufacturing, project management, value stream mapping, leadership, kaizen, analysis, logging, continuous improvement, engineering, change management, and problem solving. I have also worked in the field of manufacturing engineering and networking. I have also worked in the field of operations research and operating excellence. I have also worked in the field of supply chain engineering and business process mapping. I have also been a bilingual proficiencyista and have been able to speak English and Spanish.