Macy Mcginness's Email & Phone Number

💼 Past Experience

My work experiences at SeaVees, Inc., Pentland USA, and Atlas Snow-Shoe Company have taught me valuableulent about the marketing and communication challenges of fashion footwear brands. In my time at SeaVees, I was responsible for building and overseeing a department that grew the company YoY with purposeful, measurable programs and bold customer acquisition strategies. My strategy for turnaround at PentlandUSA was to first build brand awareness and then identify and execute aggressive marketing and communication campaigns to drive audience engagement and loyalty. In my role at Atlas Snow-Shoe Company, I successfully opened the first Timbuk2 retail concept shop and expanded the international retail program. All three of these experiences taught me the importance of effective grassroots marketing and communication programs, which are essential inDriveting future LTV and loyalty.

🎓 Education

Macy McGinness's educational Background and Work readiness:Macy has a Bachelor of Science degree in Journalism from the University of Colorado Boulder. She previously worked as a news reporter at a local television station and then as a morning news anchor at a local radio station. McGinness has been a news anchor and news reporter for over 10 years and is currently a full-time entertainment correspondent for WOAI-FM, a Texas radio station. McGinness brings a wealth of experience to her work as an entertainment correspondent, having worked as a producer, writer, and director in the news industry. With her experience in the entertainment industry, McGinness is well-prepared for her current job, which is to help provide critical coverage of local concerts and events.

💡 Technical & Interpersonal Skills

Customer Service Coordinator at Macy’sMacy McGinness has worked in customer service since 2002 and has experience working in a variety of store environments. Macy's customer service experience is strong, having been with the company for over a decade. Macy's customer service strategy is oriented around building a positive brand reputation and engaging customers with quality service. Macy's customer service excellence is founded on twounits- service and attitude. Macy's approach to customer service is to try to understand the customer and to work with them to resolve any issue they are having. This provides a good foundation for a support infrastructure that is Ratings-centric and proactive. Macy's focus on developing a recommend-to-friend system helps reduce the wait times for support, and it also helps to build a relationship with customers. Macy's team is made up of friendly individuals who are dedicated to providing excellent customer service.