I am a self motivated, resourceful individual with bundles of energy. Calm & controlled under pressure and the ability to focus on an end result regardless of any obstacle. Absolute unrivalled tenacity. Ability to merge fresh ideas & initiative to create solutions for the customer. A natural leader, with excellent interpersonal & communication skills. A credible and trustworthy character. *customer empathy* *passion for results* *meticulous planning & eye for detail* *second to none organisational skills* *excellent presentation abilities* Previous skills include: Full sales process = cold calls / presentation / contract detail / negotiation / close PROACTIVE HUNTER OF OPPORTUNITIES In addition i have experience in Weapons and Warfare. Chemical, Biological & Nuclear Weapons. As well as Firearms & Explosives. I enjoy all sport: Golf, Cycling, Swimming Fencing & Skiing. Socialising, Food, Music & Comedy

Business Development Executive @ Win new business by introducing Pinewood & Pinnacle - the DMS developed in the UK, Support available in the UK - with no third party outsourcing. Pinnacle is a full dealer management solution. Modules covering all aspects of the dealership, managing the full customer experience at the front end as well as covering all bases back of house. Build instant rapport with potential prospects, as well as manage relationships with ongoing customers. Demonstrate Pinnacle as well as increase Pinewoods share of the UK market, which has grown to over 76% non pendragon plc group. Also responsible for Manufacturer interface and liaising within the dealer networks. Our mission: Increase Dealer Profitability. Simple From May 2014 to Present (1 year 7 months) Sales Manager UK @ Razoom - the new name for Progress Automotive. Offering process tracking solutions to all sectors of the Aftersales Market. UK Sales Manager - thrusting us further into Automotive, Marine & Motorhome. All territories within the UK, for sales of our 'Best In Class' software Workshop Pro Responsibilities - *Managing Sales - New Business and Development of Fleet Management, & Data Extraction* *Leading the Business Development Unit to increase revenue* *Managing the customer relations department* *Formatting the strategies for UK Sales* From January 2014 to April 2014 (4 months) Account Manager @ Nationwide Account Management for current clients, as well as new business development throughout the UK. Progressing what has been described by leading prestige franchises as 'the best aftersales management solution - worldwide' through the UK & European market. From September 2013 to April 2014 (8 months) Sales @ Contacting, managing and maintaining a relationship with existing clients. Introducing Pinewood, as well as its key product 'Pinnacle DMS' to potential clients. Arranging appointments with new business customers. Increasing New Business appointments and opportunities for sales by 300%. Understanding the Automotive IT industry, and the role DMS plays within the workplace. From March 2004 to July 2005 (1 year 5 months)

Gcse all grades A-C @ The Coleshill School From 1997 to 2002 Lucy Moss is skilled in: Negotiation, Sales, Close Attention to Detail, Integrity, Time Management, Highly motivated self-starter, Conflict Management, Self-driven, Face to Face Sales, Telephone Skills, Management, Customer Service, Customer Retention, New Business Development, Account Management