Lisa Richardson
Revenue Cycle Manager at Frontier Behavioral Health | Spokane-Coeur d'Alene Area
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Lisa Richardson serves as the Director of Revenue Cycle Operations at Lutheran Community Services Northwest, where she plays a pivotal role in enhancing the financial health of the organization. With a robust background in healthcare management, Lisa is adept at navigating the complexities of revenue cycle management, overseeing a significant portion of the agency's total revenue—approximately 35 percent, equating to $23 million. Her expertise lies in developing and implementing strategic initiatives that drive process improvement and quality assurance, ensuring that billing and revenue operations align seamlessly with the agency's mission to provide exceptional community services.
In her current role, Lisa is responsible for crafting policies and objectives that not only optimize revenue collection but also enhance the overall patient experience. She leads a dedicated team in reviewing and redesigning workflows, leveraging her skills in EMR systems and medical billing to streamline operations. Lisa's commitment to interdisciplinary collaboration fosters strong relationships with both internal stakeholders and external partners, which is crucial for effective health insurance management and auditing processes.
Key projects under her leadership include the integration of advanced training programs aimed at staff retention and development, which have proven essential in maintaining high levels of employee engagement and performance. Additionally, Lisa's public speaking and coaching abilities enable her to effectively communicate complex concepts to diverse audiences, further solidifying her role as a leader in the healthcare sector. Through her strategic vision and operational acumen, Lisa Richardson continues to elevate Lutheran Community Services Northwest's revenue cycle operations, ensuring sustainability and growth in a challenging healthcare landscape.
Revenue Cycle Manager at Frontier Behavioral Health in October 2024 to Present
Director of Revenue Cycle Operations at Lutheran Community Services Northwest in April 2020 to July 2024
Network Management Consultant, Senior at Amerigroup in April 2018 to April 2020
Grievance and Appeals Manager at Molina Healthcare in May 2017 to September 2017
Professional Relations Manager at Moda Health in May 2015 to May 2017
Clinic Operations Supervisor at Providence Health & Services in September 2014 to May 2015
Board member at Mead Education Foundation in March 2013 to February 2015
Office Manager at Eye Consultants, PS in May 2012 to September 2014
Clinic Administrator at Community Health Association of Spokane in March 2010 to April 2012
Client Services Supervisor at Signature Genomics Laboratries Inc. in August 2008 to March 2010
Aged AR Supervisor- Capitation Manager at Anesthesiologists Associated, Inc. in November 1997 to December 2007
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Federal & State Regulatory Compliance
Patient Care Management
Data-driven Decision Making
Risk Management
Interdisciplinary Collaboration
System Implementations
Customer Service Management
Workforce Development
Revenue Recognition
Contract Management
Team Leadership
Healthcare Industry
Strategic Vision
Operations Management
Revenue Cycle Management
Training and Development (HR)
Customer Relationship Management (CRM)
Microsoft Office
Healthcare
EMR
Visio
HIPAA
Event Planning
Customer Service
Microsoft Excel
Medical Terminology
Performance Management
Microsoft Word
Data Analysis
Project Management
Public Speaking
Strategic Planning
Benefits Administration
Social Networking
Recruiting
PowerPoint
Human Resources
Training
Healthcare Information Technology
HRIS
Employee Relations
Medical Coding
Health Insurance
Healthcare Management
Medical Billing
Research
Leadership
Onboarding
EHR
System Administration
Employee Benefits
Hospitals
Financial Analysis
Invoicing
Accounts Receivable
Medicare
Process Improvement
Auditing
Troubleshooting
Leadership Development
Managed Care
Clinical Research
Change Management
Program Management
Windows
Team Building
Medicaid
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Discover more about Frontier Behavioral HealthWhat is Lisa Richardson email address?
Email Lisa Richardson at [email protected]. This email is the most updated Lisa Richardson email found in 2026.
What is Lisa Richardson phone number?
Lisa Richardson phone number is +15098685671.
How to contact Lisa Richardson?
To contact Lisa Richardson send an email to [email protected]. If you want to call Lisa Richardson try calling on +15098685671. (updated on October 30, 2024)
What company does Lisa Richardson work for?
Lisa Richardson works for Frontier Behavioral Health
What is Lisa Richardson's role at Frontier Behavioral Health?
Lisa Richardson is Revenue Cycle Manager
What industry does Lisa Richardson work in?
Lisa Richardson works in the Non-Profit Organizations industry.
Lisa Richardson Email Addresses
Lisa Richardson Phone Numbers
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