Lisa Mullins

Business Development Manager - Travel Industry Sales at Universal Orlando Resort at Universal Orlando Resort | Orlando, Florida, United States

About Lisa Mullins

Lisa Mullins serves as the Business Development Manager for Travel Industry Sales at Universal Orlando Resort, where she leverages her extensive experience in the travel sector to drive growth and foster relationships within the travel agent community. With over twenty years of experience across Ireland, Europe, and the United States, Lisa is a seasoned professional known for her positive and proactive approach. She is dedicated to developing and nurturing travel industry accounts, including Home Based Agents, Consortiums, and AAA, to enhance sales and brand visibility.

In her current role, Lisa implements innovative strategies to promote Universal's diverse product offerings, ensuring that travel agents are well-equipped with the knowledge and tools needed to effectively sell the resort's experiences. Her initiatives include conducting engaging sales calls, delivering impactful presentations, and organizing regional training events and webinars that empower agents with essential insights about Universal Orlando Resort. Additionally, Lisa plays a pivotal role in escorting familiarization trips, which allow agents to experience the resort firsthand, thereby enhancing their ability to recommend Universal to their clients.

Lisa's expertise in target marketing and revenue analysis, combined with her strong interpersonal and negotiation skills, has enabled her to consistently exceed sales targets. She is not only a team motivator but also adept at conflict resolution, ensuring that her team remains focused and driven. By attending tradeshows and implementing effective sales incentives and promotions, Lisa continues to elevate Universal Orlando Resort's presence in the travel industry, making her an invaluable asset to the organization.

Lisa Mullins Work