Lisa Jacobson

Q: What is Lisa Jacobson email address?

Email Lisa Jacobson at lisa.jacobson@ctstransit.com. This email is the most updated Lisa Jacobson email found in 2026.

Q: How to contact Lisa Jacobson?

To contact Lisa Jacobson send an email to lisa.jacobson@ctstransit.com. If you want to call Lisa Jacobson try calling on +19032777703. (updated on November 04, 2024)

Director of Call Center Services at Coordinated Transportation Solutions, Inc. | Milford, Connecticut, United States

About Lisa Jacobson

Lisa Jacobson serves as the Director of Call Center Services at Coordinated Transportation Solutions, Inc. (CTS), where she leverages over 25 years of extensive experience in call center management and customer service to enhance operational efficiency and elevate client satisfaction. In her current role, Lisa is responsible for the day-to-day operations of the call center, overseeing a dedicated team that ensures the delivery of exceptional service to clients seeking non-emergent medical transportation for healthcare, students, and workers' compensation.

Under Lisa's leadership, the call center has implemented innovative strategies aimed at optimizing production levels while maintaining the highest standards of customer care. She is passionate about fostering an environment where staff are empowered to excel, leading to improved customer retention and satisfaction rates. Lisa’s expertise in succession planning has also been instrumental in developing future leaders within the organization, ensuring that CTS continues to thrive in a competitive landscape.

Key projects under her direction include the integration of advanced customer relationship management (CRM) systems that streamline communication and enhance the overall client experience. By utilizing her strong interpersonal skills, Lisa cultivates a culture of collaboration and continuous improvement, encouraging her team to go above and beyond in meeting the needs of their clients. With a commitment to delivering quality service that clients can truly rave about, Lisa Jacobson is not only a leader but also a driving force in shaping the future of call center operations at CTS.

Lisa Jacobson Work

Director of Call Center Services at Coordinated Transportation Solutions, Inc. in March 2020 to Present

AVP, Customer Service and Quality Assurance Manager at Family Security Plan in May 2012 to December 2019

Call Center Supervisor at Health Net in October 1999 to March 2012

Lisa Jacobson Skills

Interpersonal Skills

Customer Service

Management

Frequently Asked Questions about Lisa Jacobson

What is Lisa Jacobson email address?

Email Lisa Jacobson at [email protected]. This email is the most updated Lisa Jacobson email found in 2026.

What is Lisa Jacobson phone number?

Lisa Jacobson phone number is +19032777703.

How to contact Lisa Jacobson?

To contact Lisa Jacobson send an email to [email protected]. If you want to call Lisa Jacobson try calling on +19032777703. (updated on November 04, 2024)

What company does Lisa Jacobson work for?

Lisa Jacobson works for Coordinated Transportation Solutions, Inc.

What is Lisa Jacobson's role at Coordinated Transportation Solutions, Inc.?

Lisa Jacobson is Director of Call Center Services

What industry does Lisa Jacobson work in?

Lisa Jacobson works in the Hospitals And Health Care industry.