Linda Roe
Digital Customer Care Contact Center Director at MassMutual | Salem, Missouri, United States
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Digital Customer Care Contact Center Director at MassMutual in January 2022 to Present
Call Center Director at MTX Group in November 2021 to December 2021
AVP - Contact Center at SF Fire Credit Union in February 2018 to July 2021
Call Center Manager at Ron Allen Enterprises in September 2017 to December 2017
Supervisor- Executive Customer Relations at Comcast Cable in January 2014 to May 2017
District Capacity Manager at Sears Holdings Corporation in January 2013 to December 2013
Virtual Call Center Retention Supervisor at Comcast in June 2008 to November 2012
Recovery/QC Supervisor at Comcast in January 2007 to January 2008
Sales/Recovery Supervisor at Comcast in January 2006 to January 2007
Precall/Recovery Supervisor at Comcast in January 2004 to January 2006
Billing/Repair Supervisor at Comcast in December 2002 to June 2004
Collections Manager at Providian Financial in June 2000 to December 2002
Call Center/Dispatch Lead at IKON Office Solutions in April 1996 to June 2000
Dispatcher at IKON Office Solutions in April 1994 to April 1996
Customer Service and Repair Call Center Representive at IKON Office Solutions in April 1992 to April 1994
New Account Associate/Teller at Great Western Bank in April 1990 to April 1992
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Solano Community College, January 2000 to January 2002
Teller Training, Certified, January 1989 to January 1990
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Service Assurance
Mitigation Strategies
Identifying Issues
Business Reviews
Personal Development
Customer Satisfaction
Process Improvement
Workforce Management
Call Center
Call Center Development
Customer Retention
Customer Experience
Vendor Management
Customer Service
Coaching
Operations Management
Telecommunications
Team Building
Telephony
Cross-functional Team Leadership
Management
Leadership
Team Leadership
Outlook
Training
Sales
Troubleshooting
Sales Management
Dispatchers
Dispatching
Banking
Collections
Cable Broadband
Virtual Management
Virtual Environment
Microsoft Excel
Microsoft Word
Sales Rep Training
Account Management
Call Centers
Escalation
Provisioning
Technical Support
IVR
Time Management
Broadband
Avaya
VoIP
Quality Assurance
Customer Support
Software Documentation
Third Party Vendor Management
Project Management
Contact Centers
Team Management
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Discover more about MassMutualWhat is Linda Roe email address?
Email Linda Roe at [email protected] and [email protected]. This email is the most updated Linda Roe's email found in 2026.
How to contact Linda Roe?
To contact Linda Roe send an email to [email protected] or [email protected].
What company does Linda Roe work for?
Linda Roe works for MassMutual
What is Linda Roe's role at MassMutual?
Linda Roe is Digital Customer Care Contact Center Director
What is Linda Roe's Phone Number?
Linda Roe's phone (314) ***-*400
What industry does Linda Roe work in?
Linda Roe works in the Financial Services industry.
Linda Roe Email Addresses
Linda Roe Phone Numbers
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