Liat Rave
Head of customer service devision at Isracard at Isracard | Israel
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Liat Rave currently serves as the Head of the Customer Service Division at Isracard, where she leverages her extensive experience in business management to enhance the customer experience for both private and business clients. With a strategic focus on optimizing service delivery, Liat oversees a vast network of call centers across the country, managing a workforce of over 800 employees and 70 managers. Her leadership is characterized by a commitment to fostering an environment that prioritizes customer satisfaction while driving operational efficiency.
One of Liat's key projects involves leading organizational changes to adapt to the evolving landscape of customer service. By implementing innovative regulations and adapting to new workspaces, she ensures that Isracard remains at the forefront of customer experience excellence. Her role as a business partner is pivotal in formulating and executing service strategies that not only enhance customer interactions but also generate significant profit margins for the company.
Liat's expertise spans various domains, including customer experience management, team leadership, and process optimization. Her proficiency in cloud computing and marketing strategy further complements her ability to drive business development initiatives. By integrating user interface considerations into service delivery, Liat ensures that customer interactions are seamless and engaging. Her passion for success is evident in her dedication to mentoring her team, guiding them towards achieving both individual and organizational goals. Through her strategic vision and hands-on management style, Liat Rave continues to make a profound impact on Isracard's customer service landscape, setting new benchmarks for excellence in the industry.
Head of customer service devision at Isracard at Isracard in December 2017 to Present
Vp - head of customer service and customer experience at Phoenix Holdings קבוצת הפניקס in February 2023 to Present
senior headquarters Director and planning - Retail& Service division at Partner Israel in December 2014 to December 2016
Sales Manager - Retail & Service Division at Partner Israel in December 2010 to December 2014
Customer Service Division Manager at wallashops in September 2009 to June 2011
Coaching Division Manager at Comeet in July 2007 to September 2009
Director of customer retention and public inquiries at Partner Communications Company Ltd. in April 2001 to July 2007
VIP service center for strategic business customers at Partner Communications Company Ltd. in December 2002 to December 2005
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Project Management
Public Relations
Product Marketing
Management
Customer Experience
Budgets
Marketing
Team Leadership
Telecommunications
Team Management
Policy
Cloud Computing
Marketing Strategy
Business Planning
Strategic Partnerships
Customer Service
SaaS
Professional Services
Strategic Planning
New Business Development
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Discover more about IsracardWhat is Liat Rave email address?
Email Liat Rave at [email protected]. This email is the most updated Liat Rave email found in 2026.
How to contact Liat Rave?
To contact Liat Rave send an email to [email protected]. (updated on November 05, 2024)
What company does Liat Rave work for?
Liat Rave works for Isracard
What is Liat Rave's role at Isracard?
Liat Rave is Head of customer service devision at Isracard
What is Liat Rave's Phone Number?
Liat Rave's phone (**) *** *** 306
What industry does Liat Rave work in?
Liat Rave works in the Business Consulting And Services industry.
Liat Rave Email Addresses
Liat Rave Phone Numbers
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