Laura Cosoi
Vice President Customer Experience Miravia at Alibaba Group | Madrid, Community of Madrid, Spain
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Vice President Customer Experience Miravia at Alibaba Group in February 2023 to Present
Customer Experience Senior Manager Iberia at Galp Solar in June 2021 to January 2023
Customer Experience & Customer Service Director at COFARES in March 2019 to May 2021
Customer Experience & Customer Service Manager at Digi Spain Telecom in July 2017 to March 2019
Customer Experience Management Consultant at Digi Spain Telecom in October 2015 to July 2017
Customer Service Manager Spain & Italy at Digi Spain Telecom in January 2013 to October 2015
Operations Manager at TWEENCALL in February 2011 to December 2012
Project Manager Retention UPC Telecom - Liberty Global at TWEENCALL in May 2010 to May 2011
Collection Supervisor at Telemobil SA in November 2007 to March 2010
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ICEMD, Customer Experience Management
University of Bucharest, Public Administration
ThePowerMBA, Programa ThePowerMBA, January 2020 to January 2021
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People Management
Recruiting
Customer Support
Customer Service Management
Workshops
Key Performance Indicators
Product Launch
European Languages
Call Center
Team Management
Customer Experience
Customer Satisfaction
Telecommunications
Negotiation
Communication
Soft Skills
Outsourcing
Call Centers
Project Planning
Leadership
Project Management
Teamwork
Coaching
Telemarketing
Customer Service
Performance Management
Contract Negotiation
Budgets
Strategy
Organizational Development
Business Process
Management
Training
Operations Management
Team Leadership
Business Development
Team Building
Analysis
Business Strategy
Analytical Skills
Customer Journeys
Customer Insight
Customer Experience Management
English
Spanish
Customer Engagement
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Discover more about Alibaba GroupWhat is Laura Cosoi email address?
Email Laura Cosoi at [email protected] and [email protected]. This email is the most updated Laura Cosoi's email found in 2026.
What is Laura Cosoi phone number?
Laura Cosoi phone number is +34642311222.
How to contact Laura Cosoi?
To contact Laura Cosoi send an email to [email protected] or [email protected]. If you want to call Laura Cosoi try calling on +34642311222.
What company does Laura Cosoi work for?
Laura Cosoi works for Alibaba Group
What is Laura Cosoi's role at Alibaba Group?
Laura Cosoi is Vice President Customer Experience Miravia
What industry does Laura Cosoi work in?
Laura Cosoi works in the Telecommunications industry.
Laura Cosoi Email Addresses
Laura Cosoi Phone Numbers
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