Kumar Gaurav
Director Business Transformation and Digital Technologies at Genpact | Raleigh-Durham-Chapel Hill Area
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Kumar Gaurav serves as the Director of Business Transformation and Digital Technologies at Genpact, where he leverages over 23 years of extensive experience in strategic consulting, business operations, and project management to drive transformative initiatives in the healthcare sector. His role is pivotal in steering enterprise-wide ERP implementations, with a particular focus on enhancing operational efficiency and delivering measurable value to clients. One of his most notable achievements includes spearheading a multiyear transformation and migration project for the largest healthcare payer in North Carolina, overseeing a substantial technology investment of $650 million.
Kumar's expertise in process improvement, business process re-engineering, and analytics has been instrumental in building a robust consulting and advisory business tailored for ERP implementation. His leadership in process modeling and value stream mapping has not only streamlined operations but also fostered a culture of continuous improvement within the organization. By integrating advanced technologies such as Robotic Process Automation (RPA), Kumar has successfully optimized service delivery and transition management, ensuring that Genpact remains at the forefront of digital transformation in healthcare.
Kumar's strategic, entrepreneurial mindset, combined with his commitment to value-driven outcomes, positions him as a key partner for organizations looking to navigate the complexities of digital transformation. His ability to align technology initiatives with business objectives ensures that clients can achieve sustainable growth and operational excellence in an ever-evolving healthcare landscape.
Director Business Transformation and Digital Technologies at Genpact in August 2013 to Present
Business Leader Re-engineering, Lean Six-Sigma, Digital & Transformation Service at GENPACT LLC in October 2010 to April 2013
Senior Manager – Project Management, Re-engineering, Lean Six Sigma & Quality at GENPACT LLC in March 2009 to October 2010
Manager Business Operation at GENPACT LLC in November 2006 to March 2009
ASSISTANT MANAGER Retail Financial Service OPERATIONS at GE Capital in August 2000 to July 2004
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Team Management
Process Improvement
Management
Outsourcing
Six Sigma
BPO
Operations Management
Business Process Improvement
Transition Management
Performance Management
Change Management
Strategy
Business Process
Leadership
Service Delivery
Vendor Management
Robotics Process Automation
Robotic Process Automation (RPA)
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Discover more about GenpactWhat is Kumar Gaurav email address?
Email Kumar Gaurav at [email protected]. This email is the most updated Kumar Gaurav email found in 2026.
What is Kumar Gaurav phone number?
Kumar Gaurav phone number is +12016585089.
How to contact Kumar Gaurav?
To contact Kumar Gaurav send an email to [email protected]. If you want to call Kumar Gaurav try calling on +12016585089. (updated on October 29, 2024)
What company does Kumar Gaurav work for?
Kumar Gaurav works for Genpact
What is Kumar Gaurav's role at Genpact?
Kumar Gaurav is Director Business Transformation and Digital Technologies
What industry does Kumar Gaurav work in?
Kumar Gaurav works in the It Services And It Consulting industry.
Kumar Gaurav Email Addresses
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