Co-Founder & COO at Catalyst - helping companies bring customer success to the center of their organization | Forbes 30 under 30
Greater New York City Area
30 under 30 - Enterprise Technology - Class of 2019 @ Forbes Forbes 30 Under 30 is a set of lists issued annually by Forbes magazine and some of its regional editions. The American lists recognize 600 business and industry figures, with 30 selected in twenty industries each. Asia and Europe also each have ten categories for...
30 under 30 - Enterprise Technology - Class of 2019 @ Forbes Forbes 30 Under 30 is a set of lists issued annually by Forbes magazine and some of its regional editions. The American lists recognize 600 business and industry figures, with 30 selected in twenty industries each. Asia and Europe also each have ten categories for a total of 300 each, while Africa has a single list of 30 people. Forbes hosts associated conferences and a section of its website called 30 Under 30. From January 2019 to January 2019 (1 month) Greater New York City AreaNYC Community Lead & Blog Contributor @ Sales Hacker, Inc. Sales Hacker is the leading B2B sales media company. With events, workshops, conferences, and webinars worldwide, Sales Hacker provides sales training to tens of thousands of professionals. Lead series and workshops events globally.Our conferences host hundreds of sales professionals and startup founders plus line ups that include Aaron Ross, Jason Lemkin, Mark Roberge, Brian Jacobs, and other experienced CEOs and Sales SVPs. From August 2015 to April 2018 (2 years 9 months) Greater New York City AreaManager, Sales Development @ Greenhouse Software, Inc. Greenhouse is the Recruiting Optimization Platform that companies like AirBnB, SnapChat, & Pinterest use to hire top talent. From December 2014 to December 2015 (1 year 1 month) Greater New York City AreaManager, Inside Sales @ FiveStars FiveStars is the fastest growing company in customer loyalty and marketing automation for local businesses. Launched out of Y-Combinator three years ago to democratize Fortune 500-level loyalty technology, we now drive two million customer visits per month across our network of over five thousand businesses and have raised a total of $45 million in funding from top-tier investors like Menlo Ventures, Lightspeed, and DCM.As the Inside Sales Team Lead for a fast growing sales organization at FiveStars, I was responsible for onboarding new hires, training, managing day-to-day activity, and the continuous development of sales skills for full cycle Account Executives.• Build, revamp, and refine sales training content/pitches to create a quality onboarding experience for new hires• Onboard, train, and coach Account Executives on how to effectively build and manage a full sales cycle pipeline — from qualifying prospects to a close• Manage day-to-day activity of the sales team (16 reps) and make sure that their sales funnel is met -- ensuring a high volume of sales calls, meeting conversions, meetings held, and high customer conversion rates• Listening in on daily sales calls to understand sales rep strengths and weaknesses in order to effectively coach them• 1 on 1’s with Account Executives to go over personal sales quotas, goals, metrics, performance reviews, and role-plays to continuously develop new sales strategies and improve current ones• Refine scripts and developed solidified objection handling techniques to ensure higher close rate percentages and increase average MRR per rep• Create and continuously improve sales infrastructure to ensure highest level of efficiency and effectiveness -- assisted in developing Salesforce reporting and customizing Salesforce's console to ensure quality pipeline management for sales reps• Work with marketing team (Growth Hacker/ Lead Gen. & VP of Marketing) to develop new lead channels and penetrate new verticals From June 2014 to November 2014 (6 months) San Francisco Bay AreaAccount Executive @ FiveStars Built and managed a full cycle sales pipeline from prospecting to close by conducting a high volume of cold calls and cold emails to prospects in the SMB space. Ensured warm handoffs to the Customer Success team and assisted in making sure clients were maximizing on full benefits of FiveStars to reduce churn.Added Accomplishments:• #1 out of 50+ sales reps for highest MRR (Monthly Recurring Revenue) - March 2014• #1 out of 50+ sales reps for highest MRR (Monthly Recurring Revenue) - April 2014• #1 out of 55+ sales reps for highest MRR (Monthly Recurring Revenue) - May 2014• Received Monster Month Sales Award - April 2014• Set multiple records for generating highest amounts of MRR month after month• Responsible for landing largest corporate account for Inside Sales team• Exceeded new hire quota by 467% From March 2014 to June 2014 (4 months) San Francisco Bay AreaCo-Founder & COO @ Catalyst Software Catalyst is the first customer success platform (CSP) built by a team of customer success leaders. We seamlessly integrate your entire tech stack from CRM (Salesforce), ticketing (Zendesk), usage analytics (Redshift, Snowflake, Segment, Mixpanel), and more (Slack, Email) to give you a 360-view of your customers within minutes. Whether you are managing thousands or just a few enterprise customers, Catalyst adapts to your workflow to help you proactively reduce churn, automate tedious tasks, eliminate manual data entry, drive product adoption, and increase upsells through an intuitive user experience. We've raised more than $45M in funding from the best venture capital firms such as Accel, Spark Capital, True Ventures, Work-Bench, and a handful of angel investors & advisors that are leading customer success for some of the world's most recognizable brands. Catalyst is growing fast and we're looking for amazing people to join the team. Check out www.catalyst.io/careers Greater New York City AreaHead of Sales @ DigitalOcean DigitalOcean, the fastest growing cloud infrastructure provider for developers, is now the 2nd largest hosting provider in the world. We concentrate on providing software developers and startups with a fantastic user experience to empower them to build and scale web applications.We're working with over 700,000 developers (with 1,000 new customers organically signing up every single day), deployed over 8M droplets, and have raised over $300M.As the Head of Sales & Operations, I led a team of SDRs & Account Executives and was responsible for all outbound revenue-generating operations. From December 2015 to December 2016 (1 year 1 month) Greater New York City Area
Forbes
30 under 30 - Enterprise Technology - Class of 2019
January 2019 to January 2019
Greater New York City Area
Sales Hacker, Inc.
NYC Community Lead & Blog Contributor
August 2015 to April 2018
Greater New York City Area
Greenhouse Software, Inc.
Manager, Sales Development
December 2014 to December 2015
Greater New York City Area
FiveStars
Manager, Inside Sales
June 2014 to November 2014
San Francisco Bay Area
FiveStars
Account Executive
March 2014 to June 2014
San Francisco Bay Area
Catalyst Software
Co-Founder & COO
Greater New York City Area
DigitalOcean
Head of Sales
December 2015 to December 2016
Greater New York City Area
Forbes 30 Under 30 is a set of lists issued annually by Forbes magazine and some of its regional editions. The American lists recognize 600 business and industry figures, with 30 selected in twenty industries each. Asia and Europe also each have ten categories for a total of 300 each, while Africa has a single list of... Forbes 30 Under 30 is a set of lists issued annually by Forbes magazine and some of its regional editions. The American lists recognize 600 business and industry figures, with 30 selected in twenty industries each. Asia and Europe also each have ten categories for a total of 300 each, while Africa has a single list of 30 people. Forbes hosts associated conferences and a section of its website called 30 Under 30.
What company does Kevin Chiu work for?
Kevin Chiu works for Forbes
What is Kevin Chiu's role at Forbes?
Kevin Chiu is 30 under 30 - Enterprise Technology - Class of 2019
What industry does Kevin Chiu work in?
Kevin Chiu works in the Internet industry.
Who are Kevin Chiu's colleagues?
Kevin Chiu's colleagues are Peter Schrader, Ashlee Crusco, Kim Leung, Dylan Watt, Adam Moore, Linda Zhou, Arlando Battle, Jeffrey Kandel, Cliff Kim, and Danny H.
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