Ken Rambo
Vice President, Quality Assurance and Process Improvement at Charter Communications | Charlotte, North Carolina, United States
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As the Vice President of Quality Assurance and Process Improvement at Charter Communications, Ken Rambo plays a pivotal role in enhancing the operational efficiency and service quality of one of America's leading telecommunications providers. With a robust background in healthcare IT, telecommunications, and IT systems, Ken leverages his extensive experience to drive strategic initiatives that optimize performance across Charter’s expansive portfolio. His leadership is instrumental in implementing quality assurance frameworks that not only elevate customer satisfaction but also streamline processes to ensure that Charter remains at the forefront of innovation in the rapidly evolving tech landscape.
Ken’s expertise in P&L management and cross-functional team leadership enables him to effectively oversee large-scale projects that impact both residential and business customers. By focusing on process improvement and managed services, he fosters a culture of continuous enhancement, ensuring that Charter’s offerings in internet services, VoIP, and consumer electronics meet the highest standards of quality and reliability. His strategic vision aligns with Charter's mission to connect over 26 million customers across 41 states, facilitating essential communications that enhance everyday life.
In his current role, Ken is particularly focused on integrating advanced network architecture and technology management practices to support Charter’s growth objectives. His commitment to driving profitability and revenue through innovative solutions positions him as a key player in the telecommunications industry, where he continues to champion initiatives that bridge the gap between technology and entertainment. With a versatile skill set and a passion for excellence, Ken Rambo exemplifies leadership in quality assurance and process improvement, making significant contributions to Charter Communications' success.
Vice President, Quality Assurance and Process Improvement at Charter Communications in August 2017 to Present
Vice President at Telesis7 Management Consulting in August 2016 to August 2017
VP Product Strategy and Business Intelligence at Lash Group (a subsidiary of AmerisourceBergen) in October 2012 to April 2016
Vice President, Product Management at Convergys in January 2011 to May 2012
Director, Product Management at Qwest Communications in January 2000 to January 2011
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Queens University of Charlotte, Master's degree
Queens University of Charlotte, Master of Business Administration - MBA
Southern Methodist University, Bachelor of Science - BS
Southern Methodist University, Bachelor of Science - BS
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Internet Services
P&L Management
Vendor Management
Consumer Electronics
Technical Management
Technology Management
Business Planning
Product Management
Digital Media
Wireless
Marketing Strategy
Telecommunications
Enterprise Software
VoIP
Product Development
Business Strategy
Strategy
Cross-functional Team Leadership
Program Management
Strategic Partnerships
Leadership
Mobile Devices
Network Architecture
Cloud Computing
Start-ups
Strategic Planning
CRM
SaaS
Competitive Analysis
Integration
Pre-sales
Process Improvement
Mobile Applications
SIP
Management
Business Intelligence
Managed Services
Wireless Technologies
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Discover more about Charter CommunicationsWhat is Ken Rambo email address?
Email Ken Rambo at [email protected] and [email protected]. This email is the most updated Ken Rambo's email found in 2026.
How to contact Ken Rambo?
To contact Ken Rambo send an email to [email protected] or [email protected]. (updated on May 06, 2024)
What company does Ken Rambo work for?
Ken Rambo works for Charter Communications
What is Ken Rambo's role at Charter Communications?
Ken Rambo is Vice President, Quality Assurance and Process Improvement
What is Ken Rambo's Phone Number?
Ken Rambo's phone (704) ***-*411
What industry does Ken Rambo work in?
Ken Rambo works in the Telecommunications industry.
Ken Rambo Email Addresses
Ken Rambo Phone Numbers
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