Kelly Ruiz
Manager - Customer Service (Centralized) at McLane Company, Inc. | Dallas-Fort Worth Metroplex
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As the Manager of Customer Service (Centralized) at McLane Company, Inc., Kelly Ruiz plays a pivotal role in enhancing customer satisfaction and operational efficiency across the organization. With a strong focus on balancing efficiency with effective best practices, Kelly leads a dedicated team that is committed to delivering stellar service while safeguarding company assets. Her expertise in customer service is complemented by a robust understanding of account management and team building, which enables her to foster strong relationships with clients in the McLane Restaurant network.
In her current role, Kelly collaborates closely with Distribution Center Customer Service Managers to ensure consistency in processes and communication. This cross-functional approach not only streamlines operations but also enhances the overall customer experience. By leveraging her skills in negotiation and customer retention, she drives initiatives that strengthen customer loyalty and satisfaction. Kelly’s proficiency in Microsoft Office and Excel allows her to analyze data effectively, ensuring that her team can make informed decisions that align with the company’s strategic goals.
Key projects under her leadership include the implementation of a centralized communication platform that facilitates real-time updates and feedback between customers and service teams. This initiative has significantly improved response times and customer engagement, showcasing Kelly's commitment to innovation in customer service. Her ability to navigate complex customer needs while maintaining a focus on operational excellence positions her as a key leader within McLane Company, driving both customer satisfaction and business success.
Manager - Customer Service (Centralized) at McLane Company, Inc. in August 2022 to Present
Customer Service Manager at McLane Company, Inc. in March 2013 to August 2022
Territory Manager at Asfir 4x4 (AO Tech) in May 2012 to March 2013
Customer Service Manager & Logistics Lead at DAHON North America in September 2010 to April 2012
Customer Service Manager | USA at DAHON North America in September 2006 to September 2010
Administrative Assistant + Customer Service at DAHON North America in June 2004 to September 2006
Intern / Interim Public Information Officer at NOCCCD, SCE in August 2003 to May 2004
Sales Associate at Nordstrom in July 1996 to May 2004
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California State University-Fullerton, M.A., January 2003 to January 2006
University of California, Santa Cruz, B.A., January 1995 to January 1999
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Microsoft Outlook
Customer Service
Vendor Relations
Customer Relations
Writing
Public Relations
Social Media
Teamwork
Account Management
Inventory Management
Team Building
Sales
Microsoft Excel
Retail
Trade Shows
New Business Development
B2B
Negotiation
Sales Management
Logistics
Product Development
Customer Satisfaction
Customer Retention
SEO
Press Releases
Profit
Marketing Strategy
Merchandising
Selling
Microsoft Office
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Discover more about McLane Company, Inc.What is Kelly Ruiz email address?
Email Kelly Ruiz at [email protected]. This email is the most updated Kelly Ruiz's email found in 2026.
How to contact Kelly Ruiz?
To contact Kelly Ruiz send an email to [email protected].
What company does Kelly Ruiz work for?
Kelly Ruiz works for McLane Company, Inc.
What is Kelly Ruiz's role at McLane Company, Inc.?
Kelly Ruiz is Manager - Customer Service (Centralized)
What is Kelly Ruiz's Phone Number?
Kelly Ruiz's phone +44 ** **** *358
What industry does Kelly Ruiz work in?
Kelly Ruiz works in the Food & Beverages industry.
Kelly Ruiz Email Addresses
Kelly Ruiz Phone Numbers
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