Keith Faherty
Head of Digital Channels at Iarnród Éireann Irish Rail | Ireland
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As the Head of Digital Channels at Iarnród Éireann (Irish Rail), Keith Faherty plays a pivotal role in shaping the future of public transport in Ireland through innovative digital strategies. With over 20 years of experience in the industry, Keith leads transformative projects that leverage cutting-edge technology to enhance customer experience and drive revenue growth. His strategic vision is instrumental in maximizing the return on investment for IÉ, ensuring that digital initiatives align with broader business objectives.
Keith's expertise spans various domains, including digital marketing, customer experience, and business development. He is adept at utilizing data analytics and business metrics to inform decision-making, allowing IÉ to refine its digital channels for optimal performance. Under his leadership, key projects have focused on improving the user journey across IÉ's digital platforms, fostering greater engagement and satisfaction among passengers. This includes the implementation of user-friendly mobile applications and responsive web interfaces that streamline ticket purchasing and provide real-time travel updates.
As a member of the Commercial leadership team, Keith is committed to bolstering IÉ's brand reputation and expanding its audience reach. He champions collaboration across departments to foster a culture of innovation, ensuring that the organization remains at the forefront of the evolving transport landscape. By encouraging public transport usage through effective digital communication strategies, Keith not only enhances operational efficiency but also contributes to sustainable urban mobility solutions. His leadership in digital channels is crucial for IÉ as it navigates the challenges and opportunities of the modern transport sector.
Head of Digital Channels at Iarnród Éireann Irish Rail in January 2017 to Present
Head of Online (Online Manager) at Iarnród Éireann Irish Rail in February 2012 to December 2016
Website and Revenue Optimisation Manager at Iarnród Éireann Irish Rail in August 2011 to February 2012
Customer Services at Dublin Bus (Bus Átha Cliath) in May 1998 to September 1998
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Digital Marketing Institute, Professional Diploma in Digital Marketing - Distinction
Dublin City University, Master of Business Administration (MBA)
Institute of Technology, Tallaght, Bachelor's degree
DIT Aungier Street, Bachelor's degree
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Budgeting
E-Commerce
Team Management
Business Metrics
Customer Experience
Strategic Thinking
Analytical Skills
User Experience (UX)
Change Management
Project Management
Business Strategy
Management
Performance Management
Business Development
Sales
Strategic Planning
Marketing Strategy
Product Development
Social Networking
Strategy
New Business Development
Online Advertising
Digital Marketing
Social Media Marketing
SEO
Social Media
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Discover more about Iarnród Éireann Irish RailWhat is Keith Faherty email address?
Email Keith Faherty at [email protected] and [email protected]. This email is the most updated Keith Faherty's email found in 2026.
How to contact Keith Faherty?
To contact Keith Faherty send an email to [email protected] or [email protected].
What company does Keith Faherty work for?
Keith Faherty works for Iarnród Éireann Irish Rail
What is Keith Faherty's role at Iarnród Éireann Irish Rail?
Keith Faherty is Head of Digital Channels
What is Keith Faherty's Phone Number?
Keith Faherty's phone (**) *** *** 331
What industry does Keith Faherty work in?
Keith Faherty works in the Transportation/Trucking/Railroad industry.
Keith Faherty Email Addresses
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