Katrina Patterson
eCOB Specialist II at Anthem, Inc. | Indianapolis, Indiana, United States
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Katrina Patterson currently serves as an eCOB Specialist II at Anthem, Inc., where she plays a pivotal role in ensuring seamless coordination and communication across various departments to enhance the member experience. With a strong focus on building consensus around common goals, Katrina is dedicated to instilling the four service imperatives in every interaction, ensuring that each service experience is not only efficient but also empathetic and member-centric. Her expertise in health insurance and her proficiency in navigating complex rules, laws, and contracts enable her to effectively research and investigate coverage options for groups and members across multiple platforms.
In her role, Katrina is accountable for the end-to-end functionality of every Coordination of Benefits (COB) function, which includes the meticulous reconciliation of claims, membership, and accounting. Her ability to perform multi-complex functions allows her to tackle the intricacies of COB with confidence and precision. This is complemented by her skills in process improvement and vendor management, which she leverages to streamline operations and enhance service delivery.
Katrina is also committed to developing, mentoring, and coaching her team, fostering a collaborative environment that encourages professional growth and innovation. Her experience in instructional design and employee training further empowers her team to excel in their roles, ultimately contributing to Anthem's mission of improving lives and communities. Through her dedication and expertise, Katrina continues to make a significant impact within the organization, driving initiatives that enhance operational efficiency and member satisfaction.
eCOB Specialist II at Anthem, Inc. in July 2015 to Present
Operations Manager at Anthem, Inc. in April 2018 to Present
Operations Expert at Anthem, Inc. in July 2014 to July 2015
Data Analyst II at Ascension Health in October 2013 to April 2014
Accounts Payable Specialist II at Ascension Health in January 2013 to October 2013
Development Associate at Indiana Housing Consultants in August 2012 to August 2013
Corporate Trainer at WellPoint in April 2010 to August 2012
Claims Processor II at WellPoint in September 2008 to April 2010
Due Diligence Administrative Assistant at Great Lakes Capital Fund in October 2005 to September 2008
Data Entry Specialist at USDA-APHIS in June 2002 to July 2005
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Instructional Design
Employee Benefits
PeopleSoft
Health Insurance
Process Improvement
Insurance
Vendor Management
Performance Management
Analysis
SDLC
Organizational Development
SharePoint
Business Process Improvement
Onboarding
Strategic Planning
Coaching
Program Management
Performance Consulting
Leadership Development
Requirements Gathering
Team Building
Organizational Design
Data Analysis
Needs Analysis
Access
HIPAA
Customer Service
Resource Management
Medicare
Employee Training
Workshop Facilitation
PowerPoint
CompTIA Certified Technical Trainer CTT+
ITIL v3 Foundations Certified
Six sigma
Account Reconciliation
Policy
Leadership
Affordable Housing
Financial Analysis
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Discover more about Anthem, Inc.What is Katrina Patterson email address?
Email Katrina Patterson at [email protected]. This email is the most updated Katrina Patterson email found in 2026.
How to contact Katrina Patterson?
To contact Katrina Patterson send an email to [email protected]. (updated on October 30, 2024)
What company does Katrina Patterson work for?
Katrina Patterson works for Anthem, Inc.
What is Katrina Patterson's role at Anthem, Inc.?
Katrina Patterson is eCOB Specialist II
What is Katrina Patterson's Phone Number?
Katrina Patterson's phone (317) ***-*517
What industry does Katrina Patterson work in?
Katrina Patterson works in the Hospitals And Health Care industry.
Katrina Patterson Email Addresses
Katrina Patterson Phone Numbers
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